Abdulwahab Alsulami

- Assist for the lectures and students about how can you use some apps - for example ( Blackboard / R-System ..) and support them.
- Work with the administration to solve most of the recurring problems in education programs offered to students.
- I helped the team leader about fixed some computers and printers and solve some errors that users face Deanship.

- Worked as a system operator in the Zahid tractor company and assist the users to troubleshoot in case of any abnormality or hardware failure.
- Work to install and support the SAP program and how to use it for employees in cooperation with the HR Department.
- Maintain terminal, printer, paper, and computer-related supply inventory and their configurations.
- Maintain the tapes library for all the production jobs etc.
- Co-ordinate with Operation Supervisor for his queries etc.
and keep him updated about the operational problems.
- Monitor the communication lines and co-ordinate with PTT and remote locations.
Prepare the reliability report for I.T. Operations, H.O.
- Soldering, and preparation of twin axial cable and installation -
.Coordinate with Maintenance Contractual Technicians for the repair of hardware and PTT
- Optimize server performance by conducting routine health checks
- Develop and maintain backup policies-
.Install relevant patches and upgrades provided by vendors on servers hardware and software.

1. Receive government transactions with the Secretary of the City of Jeddah Eng/ Hani Abu Raas
and direct them to the departments.
2. Center Call Services Supervisor ( 940 )
3. Create daily reports and solve customers' problems.