Relationship Manager Corporate Banking
Industrial and commercial bank of China
Total years of experience :18 years, 2 Months
As a Relationship Manager in Wholesale Banking at ICBC Bank, I had the privilege of working with some of the largest and most complex clients in the industry. With almost one year of experience, I developed a deep understanding of financial products and services, as well as the regulatory environment in which we operate.
During my time at ICBC Bank, I successfully managed a portfolio of Public sector and Large corporate clients while delivering exceptional customer service. I was responsible for developing and maintaining relationships with clients, identifying opportunities to cross-sell and upsell products, and managing complex negotiations.
I am particularly proud of my track record of success in driving revenue growth for my organization. I consistently exceeded sales targets and contributed to the growth of the bank's wholesale banking business.
As a Relationship Manager of corporate banking at Gulf Bank. In this role, I was responsible for developing and maintaining strong relationships with private corporate clients as well as small and medium-sized enterprises (SMEs). I work closely with clients to understand their financial needs and provide customized solutions to meet those needs, while ensuring sound credit quality and compliance with regulations and policies. My expertise in credit analysis and risk assessment allows me to evaluate clients' creditworthiness and recommend appropriate credit facilities. I am committed to providing excellent customer service and building long-lasting relationships with clients. It's a challenging and rewarding role, and I'm proud to be a part of such a dynamic team.
In addition, I had the privilege of working on a project with the Kuwait National Fund for startups and existing businesses. We collaborated with the fund to enable Kuwaiti citizens to apply for credit loans to start or expand their businesses. As part of this project, I analyzed over 300 business plans from promotors in various sectors, including retail, manufacturing, food and beverage, and technology. I worked closely with clients to ensure that their business plans were comprehensive and met the fund's requirements and then we submitted the applications to the Kuwait National Fund committee for approval. It was a great experience to be part of a project that supports entrepreneurship and helps local businesses grow. I’m proud to have played a role in this initiative and will always value the experience gained from working on this project
• Develop and maintain strong relationships with retail banking customers, understanding their financial needs and providing customized solutions to meet those needs.
• Identify and act on new business opportunities, ensuring sound credit quality and compliance with bank policies and regulations.
• Collaborate with internal teams, such as credit risk, legal, and compliance, to ensure smooth delivery of products and services.
• Stay up-to-date with industry trends and market conditions to identify new business opportunities.
• Prepare regular reports on the performance of the portfolio and provide recommendations for improvement.
• Participate in industry events and conferences to enhance visibility and promote the bank's services.
• Provide excellent customer service by responding promptly to inquiries, resolving issues, and maintaining a professional demeanor at all times.
• Ensure timely and accurate processing of customer transactions, including account opening, loan disbursement, and other services.
• Promote the bank's products and services to customers, including credit cards, personal loans, mortgages, and other retail banking products.
• Conduct credit analysis and risk assessments to evaluate customers' creditworthiness and recommend appropriate credit facilities.
• Build and maintain a network of contacts in the local community to generate referrals and promote the bank's services.
• Meet or exceed sales targets by proactively promoting the bank's products and services to customers.
• Maintain accurate records of customer interactions and transactions in the bank's systems.