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ABDUL WARRIS MAHMOOD, Senior Sales Engineer (After Sales - Parts & Service)

ABDUL WARRIS MAHMOOD

Senior Sales Engineer (After Sales - Parts & Service)·Middle East Development Co. Ltd

Saudi Arabia

Bachelor's degree, Electronics&Communication

Work experience

Total years of experience: 11 years, 8 months

Senior Sales Engineer (After Sales - Parts & Service)

March 2016 - October 2025

Middle East Development Co. Ltd

Khobar, Saudi Arabia

March 2016 - October 2025

• Managed a portfolio of 40+ key accounts across Oil & Gas, construction, and rental sectors, driving
consistent repeat business and long-term business
• Achieved and exceeded sales targets while maintaining ~35% profit margins across multiple
product lines
• Handled high-volume RFQs and delivered competitive quotations, improving conversion rates and
strengthening client retention
• Served as the primary point of contact for aftermarket (parts & service) business across assigned
key accounts, ensuring timely support, repeat sales, and customer satisfaction
• Led end-to-end sales cycle including inquiry evaluation, pricing strategy, negotiation, order
execution, and payment follow-ups
• Supported aftermarket sales for global brands including Genie, Dynapac, Putzmeister, Generac,
Sullair, Gehl, and Husqvarna
• Strengthened customer relationships at multiple levels, enhancing retention and increasing repeat
order volumes
• Coordinated closely with service teams and technicians to ensure timely execution of repairs,
maintenance, and parts delivery
• Monitored inventory levels and collaborated with suppliers and logistics teams to ensure optimal
stock availability and reduced lead times
• Managed ERP portals for major clients for RFQs, quotation submissions, order tracking, invoicing,
and collections
• Improved cash flow by actively following up on receivables and coordinating with finance teams for
timely collections
• Supported sales and marketing initiatives by identifying new business opportunities and upselling
aftermarket solutions

Company industry:
Other Business Support Services

Technical Engineer

May 2012 - April 2014

Al Jaber Heavy Lift & Transport

Doha, Qatar

May 2012 - April 2014

• Played a key role in execution of heavy lifting operations using Terex CC-8800-1 crane,
supporting major industrial projects
• Contributed to successful installation of 1, 200-ton vessels using Tail Frame system, optimizing
lifting efficiency
• Developed and documented rigging and operation manual for Tail Frame, improving safety and
repeatability of operations

Company industry:
Other Business Support Services
Job role:
Engineering

Education

Viswesaraya Technological University

July 2010

July 2010

Bachelor's degree, Electronics&Communication

India

Skills

Sales and Marketing

Expert

Maintenance Engineering

Expert

Technical Engineering

Expert

Project Engineering

Expert

Maintenance Engineer for Heavy Cranes

Expert

Sales and Marketing

Expert

Maintenance Engineering

Expert

Technical Engineering

Expert

Project Engineering

Expert

COMPRESSORS

Intermediate

COMPUTER HARDWARE

Intermediate

CONSTRUCTION

Intermediate

CONSULTING

Intermediate

CUSTOMER SERVICE

Intermediate

LEADERSHIP

Intermediate

MATERIALS PLANNING

Intermediate

OIL AND GAS

Intermediate

REVENUE GROWTH

Intermediate

SALES ENGINEERING

Expert

Languages

English

Expert

Hindi

Expert

Malayalam

Expert

Arabic

Beginner

Tamil

Beginner

Urdu

Beginner

Training and Certifications

Certifications
Industrial Automation Certifications
RasGas & JGC
Certified Wire Rope Inspector
TEREX
Dec 2013
TADANO
Feb 2013
TEREX
Oct 2013
CICB certified Wire Rope Inspector
Certifies trainee of Rashtriya Chemicals and Fertilizers Ltd
RASHTRIYA CHEMICALS and FERTILIZERS LTD,Mumbai,India
Dec 2011 - Dec 2011
Certified Trainee of Honeywell Automation India Ltd,
HONEYWELL AUTOMATION INDIA LTD
Nov 2011 - Dec 2011

Hobbies and interests

Books,Internet,Cricket,Driving