Project Manager and Quality Assurance Expert
Inspire for Solutions Development
Total des années d'expérience :10 years, 4 Mois
With a solid foundation in Computer Engineering complemented by a diverse range of certifications and hands-on experience, I am a dedicated professional poised to excel in Project Management, Scrum Master, Agile Methodologies, Consulting, and Quality Assurance roles.
As a Scrum Master at Inspire for Solutions Development and Agile Quality Assurance Team Lead at Takamol Holding, I have orchestrated successful User Acceptance Testing, streamlined QA processes, and led cross-functional teams to ensure project stability and success. These experiences have honed my skills in Scrum Framework proficiency, Agile methodology application, risk management, and automation, driving significant improvements in project delivery efficiency and product quality.
My technical acumen, backed by certifications such as PMP, RMP, and Google Project Management, positions me as a capable leader in navigating complex IT projects. Additionally, my background in Cybersecurity and Data Science equips me with a unique perspective on risk management and technical optimization.
Moreover, my soft skills in communication, collaboration, leadership, and conflict resolution enable me to effectively engage stakeholders, align project strategies with organizational goals, and drive continuous improvement.
With fluency in both Arabic and English, I have successfully operated in multicultural environments, fostering strong relationships and delivering results across borders.
- Automated Operation Processes Using Python.
- Created Service Models Diagrams and Bussiness Flows.
- Created ERDs and Technical Diagrams.
- Investigated Production Issues Using SQL for Back-End, and Elastic Tools such as Kibana for the Front-End, And Postman/Soap UI for the integration layer /middleware.
- Directed the activities of technical support staff and troubleshooting problems
- Identified critical issues in production and took effective actions to element and resolve them.
- Provided end-user communication for critical issues solutions.
- Daily System Health Checks.
- Supporting new hires in becoming familiar with company systems and procedures.
- Performed monthly knowledge transfer sessions and presentations.
- Meetings with Product Managers, for enhancing the product.
- Meetings with Developers/Testers and Business analysts to verify production cases and validate the business implementation.
- Provided weekly and monthly incident trend reports using Elastic search tools.
- Worked Using Jira Board and Zendesk as main tools for Management.
-Installed and configured computer hardware, software, systems networks, cameras, printers, and scanners
-Troubleshoot system and network problems, diagnosed and solved hardware and software faults.
-Set up new users’ accounts and profiles and deal with user issues.
-Monitored and maintained computer systems hardware, software, and networks.
-Repaired and replacing equipment as necessary.
-Developed, tested, and implemented new software programs.
- Understand the Networks and work on L3- switches and core switches.
- Worked with the transmission team and understand how its technology of it worked.
- Learned The Huwaie Routing and Switching Products.
- Worked on Multiple Networking Labs.
- Ensure the quality of each patch.
- Manual testing of each bug.
- User Experience Testing.
- Patch checking and confirmation.
- Weekly And monthly reporting.
- Team management and Team Building.
- Big Data Analysis Using Hadoop for Traffic and accidents analysis Using Hadoop Frame Work - DeterLab: Cyber-Defense Technology Experimental Research Laboratory
Le lien a été supprimé pour non-respect des conditions d'utilisation. Veuillez contacter l’équipe d'assistance pour plus d'informations.