Sales Engineer (Account Manager)
Mena Arabia
Total years of experience :14 years, 5 Months
Promote Mena Arabia product.
Follow up on open business opportunities .
Prepare offers, technical submittals, sample … ect.
Follow up on order with principle to confirm best possible service to customers.
Key account development and follow up.
Expand company customer base .
Negotiate best possible commercial terms with clients.
Manage account receivables for my assigned territory .
Perform competitive analysis to define target market segments and product positioning
strategy.
Manage and handle total sales cycle from introduction stage to order closing, including
spec setting, demos and presentation, technical and commercial submittal, bid
evaluation and follow up, clarification, offer negotiations …etc.
Update project pipeline database.
Prepare periodic product and projects sales reports to the management
Execute business plans of sales strategy for the market; to ensure attainment of
company sales goals and profitability.
Responsible on managing the outdoor sales representatives’ targets and achievements
in addition to maintain the team and grow their capabilities.
Fully responsible on achieving the sales versus targets, and assumes full responsibility
for achieving total targets by brand, on monthly, quarterly and yearly basis.
Enhance the Staff Sales Skills and product knowledge and above all ensure that the
sales team personnel are maintained.
Provide market intelligence and research reports about competitor’s sales and
marketing activities to the management.
Maintain contact with clients in the market to ensure client satisfaction and increase
sales.
Submit annual budget, marketing plans and sales reports of own division to the
management.
Initiate and coordinate the development of action plans to penetrate new potential
doors.
Handling customer complaints and requests related to the Makeup department.
Build effective communication, to understand training and development needs, and
provide insight for the improvement of daily sales and activity performance.
Generate and qualify leads.
Source and develop client referrals.
Prepare sales action plans and strategies.
Schedule sales activity.
Develop and maintain a customer database.
Develop and maintain sales and promotional materials.
Plan and conduct direct marketing activities.
Make sales calls to new and existing clients.
Develop and make presentations of company products and services to current and
potential clients.
Negotiate with clients.
Develop sales proposals.
Prepare and present sales contracts.
Conduct product training.
Maintain sales activity records and prepare sales reports.
Respond to sales inquiries and concerns by phone, electronically or in person.
Ensure customer service satisfaction and good client relationships.
Follow up on sales activity.
Perform quality checks on product and service delivery.
Monitor and report on sales activities and follow up for management.
Carry out market research and surveys.
Participate in sales events.
Monitor competitors, market conditions and product development.
Prepares and analyzes financial reports, including balance sheets, income and loss statements, and tax returns.
compile and analyze financial information to prepare financial statements including
monthly and annual accounts.
Ensure accurate and appropriate recording and analysis of revenues and expenses.
Resolve accounting discrepancies and irregularities.
Establish and monitor the implementation and maintenance of accounting control
procedures.
Prepare profit and loss statements and monthly closing and cost accounting reports.
Compile and analyze financial information to prepare entries to accounts, such as
general ledger accounts, and document business transactions.
Analyze financial information to recommend or develop efficient use of resources and
procedures, provide strategic recommendations and maintain solutions to business and
financial problems.
Explain billing invoices and accounting policies to staff, vendors and clients.
Assist customers in making informed decisions requiring a large investment, such as
information technology infrastructure, security systems or financial services
Creating awareness of the company's products, and working closely with potential
customers to determine how the company can best serve their unique needs, .
Customer service elements of the job include detailed, upfront phone support, personal
product demonstrations, onsite audits of potential customers' current solutions,
responding to requests for information or pricing and preparing sales package
proposals.
Achieve assigned productivity and profitability quotas.
Maintain deal through-put in early deal-sales process steps.
Achieve product growth targets for the assigned geography, channel, sales team, or
account base.
Maintain high customer satisfaction ratings that meet company standards.
Complete required training and development objectives within the assigned time frame.
Reports to the Director of Sales .
Reports on a dotted-line basis to the sales team manager for the team supported.
Work closely and collaboratively with the sales and account teams supported.
Keep an eye on the market and proactively propose new technologies that needed to
be introduced.