Abeer Abdullatef

• Mapped medication data for 20 insurance companies with Yodawys data, leading to faster claim
processing and increased client retention.
• Coordinated the conversion of over 500K chronic prescriptions from insurance company documents
by using the Excel complex formulas to digital ERX format based on Yodawys Criteria, reducing
processing time by 90% and enhancing accuracy.
• After uploading prescriptions, extract the corresponding data from Yodawys system. Reconcile this
data with the insurance companys records and analyze the total cost of prescriptions using pivot
tables to ensure the accuracy of financial reports.
• Identified 100+ exceeded maximum dose medications and reported to insurance companies doctor,
leading to improved patient safety and reduced potential liabilities for the insurance company.
• Collaborated with the Reconciliation Department to validate the companys claims against
deductions made by insurance companies.
• Worked as a back line support with pharmacists to help them if they have any insurance quires.

• Edited customer prescriptions according to insurance company criteria, ensuring compliance with
formularies and coverage guidelines.
• Identified appropriate alternative medications that are medically and financially approved by
different payers and available in the Egyptian market.

• Created 10, 000+ new medication items in Yodawys system to ensure claims aligned with insurance
policies.
• Updated the product prices and availability.
• Reviewed data entries for accuracy and supported the team with data
management tasks.

• Boosted Natural Cosmetics product awareness through strategic social media initiatives, contributing to improved brand recognition and market share growth by 60%.
• Trained sales teams on active ingredients, skin types, and product benefits to ensure accurate and confident customer consultations.
• Translated the products' website from English to Arabic.
• Prepared Material Safety Data Sheet (MSDS) of products for exporting.
• Organized and attended events to increase market reach and drive brand expansion in the beauty industry.

• Prepared medications by reviewing and interpreting physician orders and detecting therapeutic
incompatibilities.
• Processed insurer-covered prescriptions and handled prescription rejections in real-time with
insurance representatives.
• Recommend personalized skincare and cosmetic products based on individual needs and
preferences.
• Provided pharmacological information by answering questions and requests of health care
professionals and counseling patients on drug therapies.
• Trained new pharmacists and kept them updated about insurance details.

YCSR (Sugar Factory) in their Pharmacy and Clinic