Abeer Ezzedine

• Ensure strict adherence to HR policies, procedures, and standard operating processes, supporting controlled and
compliant HR operations.
• Acting as a key point of contact for employee inquiries, providing clear guidance on HR policies, benefits, and
procedures.
• Coordinate with insurance providers for timely updates, including additions, removals, and renewals of
coverage for JV employees.
• Calculate end-of-service for Chalhoub and JV employees, liaised with payroll for validation, and
prepare/communicate final settlements to leavers.
• Review and validate schooling allowance claims for Chalhoub and JV employees, ensuring alignment with
company policy before payroll processing.
• Assist employees with their day-to-day queries and needs from the HR Services Department
• Liaise with Management for probation period confirmation
• Coordinate recruitment support: follow up on visa, arrival of newcomers from out of country, start date etc.
• Maintain accurate and confidential employee data on the system, including updates on promotions, salary
changes & location transfers.
• Prepare the end-of-service calculation for JVs & Chalhoub employees, liaising with the payroll team to review
and finalize it.

➢ Prepare the training schedules as per the training Calendar plan.
➢ Full Responsibility of the training calendar by controlling the room reservation to avoid any conflict.
➢ Assigning the needed trainings for each staff based on their career ladder, follow up with the approval process, and send reminders before the trainings.
➢ Arrange the training rooms and make sure everything is ready.
➢ Publish/post our training activity on the portal page.
➢ Enroll and Update employee-training records status.
➢ Responsible of the department operation consumable requirement.
➢ Handle the petty cash custody accurately.
➢ Coordinate with the trainer On Job training (Forms, Material, Paper tests, etc. )
➢ Translate the training materials/tests for various training activities and submit it for the final approval by the trainer.
➢ Prepare periodic End of the Training monthly reports/ or any urgent needed reports related to staff learning record, training completion ratio, surveys.
➢ Adherence to the company policies and health and safety regulations.
➢ Coordinate with the external activity trainings either (Local or Abroad) by collecting all the training details, schedules &information such as (outline, quotation, registration form, invoice, confirmation, prepare agreement & get all the approvals from the managers and above and follow up with the payment.
➢ Perform other/additional duties as requested by management such as participate in arranging a training event activity outside the premises (test drive, outdoor training etc…)

• Lastly, coordinate with external training activities, whether local or abroad, by collecting all necessary
details and information, such as outlines, quotations, registration forms, invoices, and confirmations, and
prepare agreements.

• Prepared quotations and presentations for prospective students and companies.
• Informed potential customers about training courses and promotions via emails and phone calls.
• Maintained up-to-date knowledge of new courses to provide accurate information.

• Working as courses advisor for the new students.
• Preparing quotations and outlines presentations for companies and individuals.
• Sending emails and making phone calls regarding our new training courses and latest promotions.
• Being updated about new courses details and information.
• Selling and promote our training courses for new and existing customers.

• Coordinated launch events for new cars, ensuring seamless execution.
• Managed relationships with newspapers and magazines to secure advertising space.
• Oversaw public relations and media partnerships to enhance brand visibility.
• Followed up with sales managers for timely updates on car sales and models.