it systems analysis specialist
binzagr
Total years of experience :7 years, 5 Months
SAP BW / BI Modeler
• Gathering and understanding business requirements and data flow design
• Understanding of Source data from SAP ECC, and other legacy systems
• Performing the definition of the Business Rules in the ETL layer (Extract, Transform,
Load)
• Data modeling and data architecture design and implementation
• Developing new reports on demand and ensuring the integrity, consistency, and
accuracy of the data supported by the Business Intelligence solution.
• Assigning SAP BI roles to end-users according to their requirements and needs.
• Maintaining and managing the SAP BW Modeling from Modeling Warehouse
Workbench in SAP system.
• Analyzing errors and supporting end-users in BEx reports clients.
• Creating Transport request to deploy any new changes from Development system to
Production system in SAP.
• Defining and building new queries as per end-user requests and execute them to be
available as new display reports for end-users.
IT Support Analyst
• Active Directory User Management; creating new accounts and modifying user
details.
• Exchange Administrator Center; creating and modifying emails.
• ManageEngine Administrator; manage tickets and manage Monthly\yearly reports.
• Support branches by remote access.
Responsibilities:
o ERP System Data Entry:
• Creating & updating Customers and Items in Master Data in SAP ERP
system
• Extracting Reports of Master Data from SAP ERP system
o SAP & MIRA Systems Integration Project:
• Investigate in SAP when having unmatched data of invoices that are
pulled from MIRA system (Retail System) compared to what pushed
from MIRA into SAP system.
• Fix Error Logs in SAP pulled from MIRA system.
o ERP System Support:
• Open tickets in SAP partner portal when meeting incidents or request a
change in SAP GUI and functionality.
• Communicate remotely & follow up with SAP system partner
discussing opened tickets.
• Make sure the output of resolved tickets meet the End User
expectations and satisfaction.
Additional Responsibilities:
o Maintain a high degree of customer service for all support queries.
o Respond to queries from users (Co. employees) and resolve any hardware
or software problems.
o Support branches by remote access
o Submit daily/Weekly/Monthly reports requested to IT Manager
- Conduct requirements analysis and prepared specific proposals and replacement requirements
- Worked closely with colleagues and developers to ensure technical compatibility and user satisfaction
- Validated results by testing programs
- Designed a database for a new system
- Maintain and sort archived files and mails
- Word Processors and Typists
- Operate office machines
- Communicate with customers and employees
Computer Science
