Abeer Mensi

• Professional reception and support of after-sales clients
• Understanding customer needs and identifying vehicle issues
• Handling customer complaints according to company procedures
• Coordination with workshop and commercial departments
• Preparation of quotations, invoices and vehicle release files
• Full management of Peugeot warranty files
• Daily use of Peugeot Service Box, Winsoft & Winsoft Net
• Administrative follow-up and regular reporting

• Vehicle reception and repair follow-up
• Spare parts ordering and stock management
• Supplier management
• Staff attendance monitoring
• Payroll preparation
• Entry and filing of purchase and sales invoices

• Coaching and supporting youth towards independence
• Managing integration budgets and monthly reports
• Developing and monitoring individual integration projects
• Supporting employability and skill development

• Administrative management (Payroll, social security, leaves)
• Cash and inventory management
• Supplier relations
• Staff supervision and daily operations
• Human and financial resources management