عبير رحال, Software Quality Engineer

عبير رحال

Software Quality Engineer

sssprocess

البلد
الأردن - عمان
التعليم
بكالوريوس, Computer Engineer
الخبرات
13 years, 5 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :13 years, 5 أشهر

Software Quality Engineer في sssprocess
  • الأردن - عمان
  • أشغل هذه الوظيفة منذ يونيو 2012

 Ensure the project requirements are executable, testable, complete and unambiguous.
 Develop test cases, test procedures, and test scripts for the software builds.
 Identify test data
 Execute smoke and ad hoc testing when needed.
 Execute functional and non-functional test cases and scripts, analyze and report results.
 Identify, analyze, document and track errors/faults/failures and bugs that are inconsistent with the stated requirements and design specifications.
 Set the bugs’ severity and assist in prioritizing bugs for resolution in coordination with the project team.
 Verify and follow-up on bugs fixes
 Report testing progress and results at regular basis.
 Create User Acceptance Checklists
 Conduct User Acceptance Test when needed.
 Conduct client training when needed.
 Assist in the identification, recommendation and implementation of testing tools and processes to enhance the effectiveness of quality control and testing strategies.

Software Quality Engineer في integrated standard solutions (iss)
  • الأردن - عمان
  • نوفمبر 2011 إلى يونيو 2012

- Works on Volt HRMS system, which is Human recourse system, doing testing depending on test cases and different kind scenarios based on customers’ requirements.

- The system has different kind of areas such as : Employee records, Hiring cycle, Employee self-service, Competency management, report for each service in the system, and different kind transactions that used by the employees and their managers ..

Customer support Engineer في Estarta - CISCO Systems
  • الأردن - عمان
  • مايو 2011 إلى نوفمبر 2011

worked as customer support engineer in CISCO TAC , in wireless team .
our responsibility is to do troubleshooting for the customer problems in their networks .

Technical Support Engineer في STS Group
  • الأردن - عمان
  • أغسطس 2010 إلى ديسمبر 2010

•Worked in high volume fast paced area
•Worked on various Dell servers (power edge servers)
•Carry out day-to-day system administration tasks, including system tuning and optimization assuring optimal server availability and reliability
•Administrative duties such as Kaspersky installing and configuring through server
•Performed installations, technical support, troubleshooting and maintenance of network equipment.
•Installation and configuration on different Microsoft products

الخلفية التعليمية

بكالوريوس, Computer Engineer
  • في Yarmouk University
  • مايو 2011
الثانوية العامة أو ما يعادلها, Scientific branch
  • في Al Huson High School
  • يونيو 2006

Specialties & Skills

Computer Hardware Troubleshooting
Cisco Wireless
Customer Facing
customer care
customer care

اللغات

الانجليزية
متمرّس

التدريب و الشهادات

(الشهادة)
تاريخ الدورة:
May 2006
صالحة لغاية:
June 2006
(الشهادة)
تاريخ الدورة:
June 2006
صالحة لغاية:
July 2006
CCNA (الشهادة)
تاريخ الدورة:
January 2011
صالحة لغاية:
February 2011