Abeer Rahhal, Software Quality Engineer

Abeer Rahhal

Software Quality Engineer

sssprocess

Lieu
Jordanie - Amman
Éducation
Baccalauréat, Computer Engineer
Expérience
13 years, 5 Mois

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Expériences professionnelles

Total des années d'expérience :13 years, 5 Mois

Software Quality Engineer à sssprocess
  • Jordanie - Amman
  • Je travaille ici depuis juin 2012

 Ensure the project requirements are executable, testable, complete and unambiguous.
 Develop test cases, test procedures, and test scripts for the software builds.
 Identify test data
 Execute smoke and ad hoc testing when needed.
 Execute functional and non-functional test cases and scripts, analyze and report results.
 Identify, analyze, document and track errors/faults/failures and bugs that are inconsistent with the stated requirements and design specifications.
 Set the bugs’ severity and assist in prioritizing bugs for resolution in coordination with the project team.
 Verify and follow-up on bugs fixes
 Report testing progress and results at regular basis.
 Create User Acceptance Checklists
 Conduct User Acceptance Test when needed.
 Conduct client training when needed.
 Assist in the identification, recommendation and implementation of testing tools and processes to enhance the effectiveness of quality control and testing strategies.

Software Quality Engineer à integrated standard solutions (iss)
  • Jordanie - Amman
  • novembre 2011 à juin 2012

- Works on Volt HRMS system, which is Human recourse system, doing testing depending on test cases and different kind scenarios based on customers’ requirements.

- The system has different kind of areas such as : Employee records, Hiring cycle, Employee self-service, Competency management, report for each service in the system, and different kind transactions that used by the employees and their managers ..

Customer support Engineer à Estarta - CISCO Systems
  • Jordanie - Amman
  • mai 2011 à novembre 2011

worked as customer support engineer in CISCO TAC , in wireless team .
our responsibility is to do troubleshooting for the customer problems in their networks .

Technical Support Engineer à STS Group
  • Jordanie - Amman
  • août 2010 à décembre 2010

•Worked in high volume fast paced area
•Worked on various Dell servers (power edge servers)
•Carry out day-to-day system administration tasks, including system tuning and optimization assuring optimal server availability and reliability
•Administrative duties such as Kaspersky installing and configuring through server
•Performed installations, technical support, troubleshooting and maintenance of network equipment.
•Installation and configuration on different Microsoft products

Éducation

Baccalauréat, Computer Engineer
  • à Yarmouk University
  • mai 2011
Etudes secondaires ou équivalent, Scientific branch
  • à Al Huson High School
  • juin 2006

Specialties & Skills

Computer Hardware Troubleshooting
Cisco Wireless
Customer Facing
customer care
customer care

Langues

Anglais
Expert

Formation et Diplômes

(Certificat)
Date de la formation:
May 2006
Valide jusqu'à:
June 2006
(Certificat)
Date de la formation:
June 2006
Valide jusqu'à:
July 2006
CCNA (Certificat)
Date de la formation:
January 2011
Valide jusqu'à:
February 2011