Abeer Tarek, customer service

Abeer Tarek

customer service

Dream Company

Lieu
Émirats Arabes Unis - Dubaï
Éducation
Baccalauréat, Italian and English department
Expérience
0 years, 8 Mois

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Expériences professionnelles

Total des années d'expérience :0 years, 8 Mois

customer service à Dream Company
  • Egypte - Louxor
  • mars 2017 à juin 2017

Manage large amounts of incoming calls.Handle complaints.Inform customer of deals and
promotions.Handle changes in policies or renewals.Follow communication procedures, guidelines and
policies.

secretary à Dream company
  • Egypte - Louxor
  • novembre 2016 à février 2017

Organize the documents.Answer phone calls.Drafting letters and other documents.Managing diaries
and making appointments.Maintain schedules and calendars.Handle incoming mail and other
material.

Éducation

Baccalauréat, Italian and English department
  • à Minia University, Alsun faculty
  • juin 2016

Specialties & Skills

Group Work
Hardwork
Quick Learning
Communication Skills
Executive Secretary
communication skills, hard worker,good listener,quick learner

Langues

Arabe
Langue Maternelle
Italien
Moyen
Anglais
Expert

Formation et Diplômes

italian courses (Formation)
Institut de formation:
Elmanara
Date de la formation:
February 2016
Durée:
30 heures
students' activities (Certificat)
Date de la formation:
March 2016
Introduction to public speaking (Formation)
Institut de formation:
Cambridge Academy
Date de la formation:
May 2016
Introduction to job market. (Certificat)
Date de la formation:
April 2016

Loisirs

  • sporting
  • Reading
    reading a lot of books, reading about countries economy