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Abeer undefined, Administrative & Operations Specialist

Abeer undefined

Administrative & Operations Specialist·Homeware Store

Saudi Arabia

Bachelor's degree, حاسب

Work experience

Total years of experience: 3 years, 4 months

Administrative & Operations Specialist

January 2024 - Present

Homeware Store

Jeddah, Saudi Arabia Remote

January 2024 - Present

Supervised daily team activities and monitored performance remotely to ensure smooth workflow.
Provided support in resolving operational issues faced by team members efficiently and professionally.
Delivered regular reports highlighting team performance and areas of improvement.
Maintained communication between internal departments and escalated major issues to management for
resolution.
Ensured accurate documentation and follow-ups for raised issues and team progress.

Company industry:
Home & Office Furniture
Job role:
Administration

Customer Service & Content Writer

February 2025 - May 2026

شرفات

Jeddah, Saudi Arabia Remote

February 2025 - May 2026

Managed the brand voice in the real estate sector by overseeing daily publishing, responding to inquiries
professionally, and ensuring content remained relevant, informative, and conversion-driven.
Provided exceptional customer service by promptly addressing needs and concerns across social media
platforms, offering innovative solutions that enhanced customer experiences, resulting in improved satisfaction
and loyalty.
Led content strategy for real estate social media accounts, ensuring the delivery of consistent, high-quality
content that aligned with the brands identity and effectively addressed the needs of the target audience.

Company industry:
Real Estate
Job role:
Marketing and PR

Co-Founder & Business Operations Specialist

January 2023 - November 2023

Bluzy

Jeddah, Saudi Arabia Remote

January 2023 - November 2023

Coordinated and managed daily remote operations to ensure smooth workflow and task completion
across the team.
Prepared and submitted performance and sales reports to management, highlighting key insights and
areas for improvement.

Company industry:
Fashion & Apparel

Education

جامعة الناس الأمريكية

October 2023

October 2023

Bachelor's degree, حاسب

Saudi Arabia

University of the People

October 2023

October 2023

Bachelor's degree, حاسب

American Samoa

Skills

AUDIT REPORT PREPARATION
Intermediate
AUDIT REPORT PREPARATION
Intermediate
COMMUNICATIONS
Intermediate
COMMUNICATIONS
Intermediate
COMPOSURE
Intermediate
COMPOSURE
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
DATA ANALYSIS
Intermediate
DATA ANALYSIS
Intermediate
DETAIL ORIENTED
Intermediate
DETAIL ORIENTED
Intermediate
MARKETING
Intermediate
MARKETING
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
PRODUCTIVITY IMPROVEMENT
Intermediate
PRODUCTIVITY IMPROVEMENT
Intermediate
STRATEGIC DECISION MAKING
Intermediate
STRATEGIC DECISION MAKING
Intermediate

Languages

Arabic
Native Speaker