Manager Strategic
Bharti Airtel Limited
Total years of experience :17 years, 7 Months
Account
Responsibilities / Deliverables:
1. Mission: Strategic Account Management, Relationships & Farming Business growth in IBM PAN
India.
2. Goals: Taking the ownership in managing the Account completely along with Service Account
Manager, Voice Account Manager & Relationship Manager. Sustaining the existing relationship,
business & resolving issues. Farming for new opportunities and growth in business for both Voice
& Data. Account Planning. Shift out of a reactive and highly competitive positioning. Gaining
visibility & sponsorship in all areas & levels. Client & Business Continuum,
3. Services: Data, Voice, Fixed Lines, NIPS, 4G etc.
4. Results: IBM voice & Data revenue increase, GMIS win.
5. Customer Handled: IBM PAN India
Enterprise Accounts: Enterprise Solutions
Responsibilities / Deliverables:
6. Mission: Financial results and Operational excellence.
7. Goals: To be updated Quarterly, need to get complete account details to find open source
opportunities. To draw the plan for year and drive it. H1 for planning and H2 for execution on
ongoing basis. Account Mining to be published. Complete ownership of the project from
understanding, solution design to implementation. Sales and Functional training. Operational
results.
8. IT Services: Linux & Open Source and related customized solutions, Products & Support.
9. Complete Business Availability:
9.1 Software & Products: Red Hat OS/Middleware/Virtualization/Clustering, Oracle OS/DB,
Attachmate, Novell SUSE, IDAM, DMS, SDS Storage, Servers
9.2 Services: Pre-sales and Post-sales Support, solution design, Vendor Management, OEM
Relation, Change Management, Availability Management, SLA Management, Service
Improvement, Negotiation, Commercial Analysis, Competition, Renewals, upselling of
services like trainings etc.
10. Results: NTPC Zimbra Mailing for 50000 users, Canon IDAM Implementation, DGIS DMS etc.
11. Customer Handled: All Enterprise & Govt. Accounts in North
Responsibilities / Deliverables:
12. Mission: Provide Information Technology solutions globally, enhancing competitive advantage of
customers, founded on contemporary technologies and practices, innovation, empowered
people and enduring relationships”.
13. Goal: Increasing Agility, Productivity, and Flexibility by reducing Risk, Time and Complexity.
14. IT Services: Technology Trainings, product related support and allied services.
15. Complete Business Availability:
15.1Software: Microsoft, IBM, Oracle, HP, Quest, Serena, Informatica, Red Hat, Corel, Micro
Focus, Intel, Novell etc.
15.2Services: Pre-sales and Post-sales Support, Solution design, Vendor Management, OEM
Relation, Change Management, Availability Management, SLA Management, Service
Improvement, Renewals through direct partners.
16. Results: SLA Improvement, Improve Productivity, Faster Rollouts, Incident Reductions, Reduce IT
Spend, Reduce Vulnerability.
17. Customer Handled (Named Accounts): Convergys, Canon, GE Group, Genpact, VECV, Hero
MotoCorp, Maruti Suzuki Ltd., Max Group, Coca Cola, PepsiCo, Moser Baer
Technology management services in open and industry standard technologies.
1Product: Servers, Storages, Backup Devices, Desktops, Notebooks, Handhelds, Thin Clients,
Terminals, Printers, Plotters, Apple Systems, Network Devices, UPS, Firewalls.
23.2Software: Windows, Linux, MS Infra, Virtualization, HA Solutions, HPC Solutions, Backup
Solutions, Databases, Mail and Messaging Solutions, OA Products, Antivirus and Security,
Custom applications.
23.3Services: Product Support, Vendor Management, Incident Management, Problem
Management, Release Management, Capacity Management, Change Management,
Availability Management, SLA Management, Service Improvement.
24. Results: SLA Improvement, Improve Productivity, Faster Rollouts, Incident Reductions, Reduce IT
Spend, Reduce Vulnerability.
25. Customer Handled: ARRK Seremo India, National AIDS Research Institute, TACO Group, Sterlite,
Vodafone, Advinus, Bank of India, Kirloskar Pumps, INS Shivaji, RBI etc
Project: to study the competitiveness of the Chrysalis Financial Pvt. Ltd. and its effectiveness in the market.
Responsibilities / Deliverables:
Job entailed working under the Branch Head and Business Development Manager and with the
Business Development Executives, this involved outlet development.
Getting the daily orders, from the new two wheeler owners, communicating schemes to the
distributors and customers coming at showrooms.
The program was aimed at promotion through attractive financial plans for new two wheeler
owners.
Market survey to find out the market share of Chrysalis and studied the sales of financial plans.
Responsibilities / Deliverables:
1. Creating awareness and brand campaigning in Schools, Colleges and other institutions.
2. Providing information about course structure, fees and time.
First Computer science
Physics, Chemistry, Maths