Abhijit ريبور

• Overseeing IT governance, infrastructure management, and vendor relationships for UAE construction and real estate
clients
• Managing ERP governance, IT budgets, and performance reporting to senior leadership
• Directing KNX smart building automation deployments — researching, evaluating, and recommending IoT and intelligent
building technologies for client projects
• Managing Annual Maintenance Contracts (AMCs) for IT and automation systems across client sites
• Coordinating with UAE telecom providers (e& / du) for connectivity and communications solutions

• Directed end-to-end IT operations for 500+ users across UAE & KSA — servers, networks, security, hardware, software, and
cloud platforms
• Managed all IT infrastructure including LAN/WAN, Cisco/Fortinet network equipment, VPN architecture, and ISP contracts
with e& and du
• Rolled out Microsoft 365 enterprise security across all locations — MFA, DLP, and Conditional Access deployed across 4
servers and hybrid cloud from the ground up
• Oversaw CCTV surveillance systems, access control (biometric readers and card-based entry), and IP telephony (VOIP/IP
PBX) for all UAE & KSA sites
• Managed corporate mobile fleet and SIM allocation for 500+ staff; coordinated conference room AV/VC infrastructure
• Managed AMCs for all IT hardware, security, and surveillance systems; handled software licensing, procurement, and
vendor SLA compliance
• Delivered $180K+ in annual cost savings by renegotiating vendor contracts, consolidating infrastructure, and eliminating
redundant licensing
• Built and led a team of 6 across L1 and L2 helpdesk — managed SLA compliance, incident resolution, and escalation
handling
• Implemented ITSM frameworks, asset management, and IT governance policies across the organisation
• Ensured compliance with UAE Data Protection Law and GDPR across all IT systems and data handling processes
• Conducted regular IT security audits and vulnerability assessments; managed endpoint protection and email security (anti
spam/phishing)
• Provided board-level reporting on IT performance, security posture, and technology investment outcomes

• Reported directly to Managing Director — led IT strategy, budgeting, and full operations for the group; achieved 35% IT
cost reduction
• Integrated Tally ERP with Oracle 12C — automated procurement reporting that previously required manual processing
• Managed CCTV surveillance, access control systems, and IP telephony across all medical and office premises
• Managed Fortinet Firewall, perimeter security, VPN, disk-to-disk backup, and cloud infrastructure
• Maintained and managed AMCs for all hardware, network, and physical security systems
• Delivered user security awareness training and IT onboarding programmes for clinical and administrative staff
• Developed and enforced IT policies, governance frameworks, and business continuity plans from the ground up
• Managed multi-vendor environment — negotiated contracts and ensured SLA compliance

Led integration of 50+ systems into a unified real-time analytics and reporting platform. Developed digital transformation roadmap, KPI frameworks, and executive dashboards for data-driven decision-making. Managed cross-functional team of 4-8 professionals. Collaborated with key clients including Saudi Aramco for global system rollouts and change management.

• Managed enterprise Oracle databases (8i-11g) in 24/7 mission-critical shipping & logistics environments for 13 years
• Executed full database and server migration to a remote datacentre — managed complex technical challenges
throughout, maintaining system stability and driving resolution of issues to restore business operations
• Managed Oracle upgrades and patches across 13 years — delivered all major releases within agreed maintenance
schedules, with rollbacks handled swiftly and within planned windows where required.
• Administered middleware and enterprise integrations — WebLogic, JBoss, LDAP, SSO
• Supported ERP and finance-logistics system integrations optimising cross-functional operations

Key Responsibilities:

Managed Oracle database environments, ensuring optimal performance, availability, and security.
Installed, configured, and upgraded Oracle database software across development, testing, and production environments.
Performed database tuning and optimization to enhance system performance and minimize downtime.
Implemented data backup and recovery solutions using RMAN and other tools to ensure data integrity and business continuity.
Monitored database health through performance analysis and troubleshooting, addressing bottlenecks and resolving issues.
Supported application development teams by designing efficient database schemas, queries, and stored procedures.
Conducted user access management and enforced database security policies to protect sensitive data.
Provided technical support and training to internal teams, ensuring smooth database operations.
Key Achievements:

Improved database performance by implementing advanced indexing and query optimization techniques.
Successfully managed multiple database migration projects with minimal downtime.
Enhanced system reliability through proactive monitoring and regular maintenance activities.
Played a pivotal role in ensuring compliance with organizational data standards and protocols.

• Enterprise-level OS, hardware, and networking support for Wipro clients: BPCL, ICICI Bank, HDFC Bank
• Y2K compliance implementation and VSAT system deployments for large-scale enterprise clients