it manager
Marine Core and Charter LLC
Total years of experience :12 years, 1 Months
• To lead the development of the IT service strategy and technical road map, and ensure its integration with the overall IT.
• Develop and control the annual operating expenditure (opex) and capital expenditure (capex).
• To Compile and document business requirements for projects from business units and customers.
• To Ensure compliance with company rules and regulations while meeting business and customer requirements.
• To Ensure all IT application solution implementations are tested before UAT.
• To Develop and support IT application solutions with agreed deliverables.
• To Plan and assess integration with IT system services where required to eliminate system hindrances.
Implementing the CRM software.
Preparing the SRS (Software Requirement Specification) document.
Creating the user profiles with required permissions.
Implementations: Bin Ham Properties LLC, Serve U LLC, Ajman Bank and more.
Significant Highlight: Implemented CAFM in ServeU.
Plan and manage multi-channel marketing campaigns
Identify and develop contacts for promotional campaigns and industry programs that meet identified buyer targets, such as dealers, distributors, or consumers.
Manage sales team including setting goals, providing incentives, and evaluating employee performance.
Supporting the Oracle Peoplesoft Application.
Requirements analysis.
Implementation of change request.
Integrate code changes, test code changes, and document code changes
Giving on-call & face-to-face CRM trainings to sales persons and users.
SQL scripts.
Fixing Issues on server administration, backups, password and application related.