Manager - Business Analysis
Oman Insurance Company PSC
Total years of experience :18 years, 2 Months
Business Analysis for Medical (UW, OPS, CLAIMS, NETWORK, PAR) as part of core replacement project
Business sign-off on the BRS
Preparation of Business readiness for Go Live
Backfill Resource recruitment and Training
User acceptance testing preparation
Project Management - Project plans, delivery scope, schedule, CR evaluation, estimation
Responsible for creation of the RSD (Requirement Specification Document) for Health Insurance Business
Requirement analysis & information gathering through Business Users
Collection of proposed new requirements & feasibility analysis.
Incorporating some new & established Business processes based on the experience.
Framing the requirements in such a fashion that can be configurable in every aspect so as to reduce the dependency on the vendor.
Taking decisions with respect to client's business processes by discussions with the Business users & then
communicating the same to the vendor for implementation.
Responsible for providing the use cases to the vendor for a faster & smoother implementation
Defining the system behavior i.e the workflow controls based on the functional requirements.
Responsible for review of the Solution Design Document (SDD) from the vendor.
Build Audit controls in the system
Underwriting tasks related to pricing
Business Analyst - IT at Religare Health Insurance Co. Ltd
April 2010 - February 2011 (11 months)
Involved in requirement gathering from Business Users.
Vendor selection based on the coverage of the product offered.
Vendor Interaction for finalizing the scope with respect to product & integration perspective.
Review of the requirement document received from product managers.
Conversion of the requirement document into a format acceptable by the vendor (Front end & Back end)
This includes preparation of workflows in Visio.
Re- visiting the open areas on which the final call needs to be taken.
Support from IT standpoint.
Acting as an interface by getting the queries resolved between vendor & product owners for a smooth run & quick turnaround.
Involved in Project management/Project progress tracking.
Business Analyst at CSC
May 2007 - April 2010 (3 years)
Responsible from requirement gathering to delivery of the enhancement.
To study the market and hence strategizing accordingly.
Supporting Marketing and Business Development team with product and market insights.
Making presentation to prospective clients and helping the team in changing them into accounts.
To analyze and trouble shoot issues faced by customers.
To execute the target organization requirement.
To take business specifications and prepare 'requirement for proposal' for the clients.
To innovate the product and customized according to the needs of the customer.
To meet clients and present them the whole perspective about the product.
To test fixes done by technical experts and to analyze their impact on the system.
To present and demonstrate the usability of the product to the clients.
To keep a proper documentation of the processes, test plans and test cases.
To design the framework of different tools and to study their integration into the main system.
To market the concept and the product.
Analysis of issues and defects reported by customer for finding out the cause and probable solution to fix the issue/defect. Also, involved in the analysis and verification of enhancement that are good to bring in and
needs to be incorporated in POINT IN next release.
Preparation of Test Plans/Test Cases for testing of enhancements, issues reported by customer and integration
testing of system.
Involved in functional, regression and integrated testing of system as well as also involved in the quality
Assurance testing of enhancements, retrofits and other fixes for customers.
Working as a consultant by providing guidance to team on insurance domain related queries.
Involved in creation and alteration of matrix document, function list to include new functionalities that are
coming into the system through various enhancements and fix patches.
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Software Test Engineer at IICE Technologies Ltd
March 2006 - March 2007 (1 year 1 month)
Prepare Test Scenarios and Test cases for the application.
Perform Functionality Testing manually.
Provide weekly status reports based on performed tasks.
Report bugs using TEST DIRECTOR.
Involved in Functional and Regression Testing.
Design and Execution of Test Cases of various modules.
Developing test plan and test strategy.
Identified, prioritized and reported the bugs through bug tracking tool.
Effective coordination between development team and testing team using Test Director.
Vivekanand Institute of Management & Engineering Advance Diploma, Marketing/Marketing Management, General, 2012 Grade: A
Al-Falah School of Engg & Technology Bachelor of Engineering (B.E.), Computer Science, 2001 - 2005 Grade: A
Udaya Bharti Public School 12th, Non Medical, 1999 - 2000 Grade: A
Carmel Convent School 10th, English, Maths, Hindi, 1997 - 1998 Grade: A