Supply Chain Manager
Ikonhouse LLC
Total years of experience :11 years, 11 Months
Responsible for identifying and sourcing suppliers / vendors from the local market as well as abroad
to secure beneficial terms.
- In-depth knowledge of local rules and regulations for export/import shipment by AIR, SEA, ROAD
movement from Europe / US / China to the entire GCC region.
- Critically evaluate pre-existing contracts to ensure service level agreements are met and raise
concerns wherever appropriate.
- Prepare and manage RFQ’s and RFP and shortlist candidates for awarding jobs.
- Identify and measure the financial impact of proposed logistics changes, such as routing, shipping
modes, product volumes or mixes or carriers.
- Follow up on the status of the Purchase Orders released and ensure on the overall deliverable as per
the project timeline.
- Ensuring all the shipments and purchases are insured and incase of claims negotiate with the insurer on the terms.
-Ensure smooth overall operation and manage warehousing space of 5000sqft in Al Quoz Industrial
Area, Dubai, UAE.
- Evaluate stock level for replenishment and periodic cycle counts to maintain optimum level and
accuracy of the inventory.
- Participate and engage in S&OP meetings to align operations and sales.
- Establish and implement standard operating procedures (SOP’s) for inventory and dispatch team.
- Reporting to the Director of Operations
Successfully handled new incoming leads by surveying and coordinating with the back office team for providing quotations while keeping the database up to date.
Effectively managed current accounts, identified new opportunities while ensuring high level of customer retention.
Successfully managed to get diverse clientele for the company.
Generated new business by identifying and collaborating with different referral partners.
Participate in decision-making processes within the School by attending appropriate meetings.
Prepare reports and presentations on relevant issues as and when required by the School.
Promote mechanisms to improve Learning and Teaching such as course feedback questionnaires.
Attend and contribute to class representative training.
Manage more than 1500 students via reporting mechanism,
Skills acquired/Achievement:
Leadership qualities have been shown through numerous group exercises and conducting
workshops and training exercises throughout my role in the university as officer.
Expertise in dealing with different nationality and background of the individuals studying.
Problem solving has been the key area often dealing with the complaints from the students and
filling the knowledge gap between the faculty and the students.
July 2012 - October 2012
Business Development Executive (Intern), The Leather Doctor L.L.C Dubai U.A.E
• Making contacts and personally visit potential, new and existing customers to facilitate new
business.
• Identify target companies and key decision makers.
• Trained in cold calling, consultative selling, negotiating contracts, forming alliances and partnering with others.
• Responsible for managing social media marketing handle for the organization
Skills acquired/Achievement: • Good communication skills gained by going outdoors and briefing potential clients about our
product and services.
• Team working with keeping in sync with sales department and operations to make sure the inquiries are dealt professionally with quick response time.
• Often dealing with customer complaints and difficulties has led me to find solutions to problems in a calm and efficient manner.
July 2011- Sept 2011
Summer Trainee, E-movers LLC Dubai U.A.E
• Worked with the sales team to help them coordinating the clients which included preparing quotations and sending to the respective clients.
• Encouraged to answer the call by the clients and suppliers to have customer service experience.
• Assisted the Finance Department for the month end closing, auditing and various other purposes.
Skills acquired/Achievement: • Experience cold calling and receiving sales inquiries professionally.
• Working on accounting packages.
OTHER ACHIEVEMENT AND ADDITIONAL SKILLS
I.T: Knowledge of HTML and CSS, Microsoft Office Package, SPSS Statistics, Microsoft
Project and Visio.
License: U.A.E driving license valid up to 2021.
2012 - Present Master of Arts (Hons) Marketing & Finance (Heriot Watt University) • Developed a wide range of transferrable skills within the field of critical analysis and qualitative research for my dissertation on the concept of word of mouth in marketing with special reference to International Branch Campuses in the Dubai, United Arab Emirates.
2008 - 2012 Bachelor of Arts in Business & Finance (Heriot Watt University)