Deputy Human Resources Manager
Restaurant Management L.L.C
Total years of experience :19 years, 1 Months
• Formulating & benchmarking functional best practices to focus on development of abilities to meet present and future goals and mission set by the organization.
• Instituting change management practices in the organisation, including organisational restructuring & manpower rationalisation initiatives.
• Planning human resource requirements in consultation with Department heads and conducting selection interviews.
• Coordinating, negotiating and finalising external vendors and their contracts for supplying pre-screened curriculum vitae’s if necessary.
• Giving advertisement in various modes of media for the available vacancies in the organisation.
• Monitoring the employee’s salary structure and benefits provision to ensure a balance between control of costs and attracting & retaining staff; researching and analysing salary rates and benefits offered by other employers in the same sector.
• Managing the appraisal process across the levels and establishing framework for substantiating Performance Appraisal system linked to Rewards.
• Conceptualizing & developing the Training & Development initiatives for improving productivity, building capability and quality enhancement with focus on experiential training.
• Negotiating and amicably settling disputes with the Union and maintaining discipline & harmonious working environment across all employee levels.
• Monitoring statutory compliance, liaising with external agencies, Govt. authorities, agencies for visualising managerial grip & maintaining industrial relations.
• Formulating & benchmarking functional best practices to focus on development of abilities to meet present and future goals and mission set by the organization.
• Instituting change management practices in the organisation, including organisational restructuring & manpower rationalisation initiatives.
• Planning human resource requirements in consultation with Department heads and conducting selection interviews.
• Coordinating, negotiating and finalising external vendors and their contracts for supplying pre-screened curriculum vitae’s if necessary.
• Giving advertisement in various modes of media for the available vacancies in the organisation.
• Monitoring the employee’s salary structure and benefits provision to ensure a balance between control of costs and attracting & retaining staff; researching and analysing salary rates and benefits offered by other employers in the same sector.
• Managing the appraisal process across the levels and establishing framework for substantiating Performance Appraisal system linked to Rewards.
• Conceptualizing & developing the Training & Development initiatives for improving productivity, building capability and quality enhancement with focus on experiential training.
• Negotiating and amicably settling disputes with the Union and maintaining discipline & harmonious working environment across all employee levels.
• Monitoring statutory compliance, liaising with external agencies, Govt. authorities, agencies for visualising managerial grip & maintaining industrial relations.
• Accountable for preparing various contracts and getting clearance from respective countries local Embassies and Consulates or better snapshots
• Looking after functions like processing, clearing recruitment invoices of agents
• Presenting employee concerns & their requirements in front of management
• Formulating reports of separations/joiners tracker, employment visa reports and headcount report on weekly basis
Highlights:
• Successfully recruited over 300 personnel for Retail Sales and warehouse Divisions through strategies such as monthly Headcount planning.
• Efficiently managed an induction session for 200 joinees and single-handedly steered the entire proceedings to a successful conclusion, received a verbal appreciation from reporting manager for same
• Identified 3 senior employees who were potential exits but was successful in counselling as well as retaining them in coordination with the concerned operational heads.
• Lead the PMS launch in Homes R Us division in 2013-14.
❖ Human Resources operations and Administration cordinator (From Dec '12 - Till Date)
For "Landmark Group ofcompanies - U.A.E.":
o Processing documents for new recruits visa processing.
o Handling new employees Onboarding.
o Arranging their hotel, air ticket and commutation to company in settling period.
o Handling employee queries and solving them.
o Processing and recording employee leave forms, leave return and absenteeism.
o Representing employee concerns and requirements with management.
o Handling day to day operational Issues.
o Preparing Weekly reports of Separations tracker, Employment visa reports.
o Coordinating with internal departments for my department's requirement.
o Assisting in preparing monthly salaries of the employees.
o Closing monthly payroll of the employees.
o Completing exit formalities of the employees and sending information to HRD to clear final dues of the employees.
o Handling day to day operational Issues.
o Administering the office and taking care of it's requirements.
o Handling the administration issues.
❖ Operations & Human Resources Executive (From Mar '11 - Nov '12)
For "DULSCO L.L.C. - U.A.E.":
o Processing documents for new recruits visa processing.
o Conducting Induction for new recruits before they join.
o Issuing Offer letter to new recruits and completing their joining formalities.
o Assisting in preparing monthly salaries of the Candidates.
o Closing monthly payroll of the employees.
o Handling employee queries and solving them.
o Processing and recording employee leave forms, leave return and absenteeism.
o Representing employee concerns and requirements with management.
o Completing exit formalities of the employees and sending information to HRD to clear final dues of the employees.
o Handling day to day operational Issues.
o Preparing Weekly reports of Employees on leave, Separations tracker, Employment visa reports and Visa and Man power Utilization reports.
o Completing Customer service department's requirement for our respective Clients queries related to employees.
o Maintaining Master Sheet which is a key ingredient in making the advance and actual invoices monthly to clients.
o Coordinating with internal departments for my department's requirement.
❖ Human Resources & Administration Coordinator (From Dec '07 - Feb '11)
For "A Reputed Outsourced HR Agency of an MNC Bank - U.A.E":
o Conducting Induction programme for new recruits in Training.
o Assisting in interviews and short listing of the candidates with the departments.
o Conducting reference check (pre-employment screening)
o Completing exit formalities of the employees.
o Assisting in preparing monthly salaries of the Candidates.
o Preparing Final payouts and clearing employee dues from the agency.
o First point for contact of the organization (have also handled reception desk)
o Coordinating visa report for Bank and respective department of the candidate.
o Completing documentation for the visa's of the new recruit.
o Coordinating filing of the candidates documents (offer letters, employment contracts and Induction papers, leave records)
o Maintaining relationship between employees and company.
o Representing the company in Labour Ministry.
o Undertaking and finding new business opportunities for TAS (Project handling)
❖ Personal Financial Advisor (From April '07 - Nov '07)
For "Barclays Bank - U.A.E":
o Selling of Personal Loans PDC product and promotion.
❖ Financial Services Consultant (From Dec '04 - Mar '07)
For "ICICI Prudential Life Insurance Company Ltd - India & U.A.E":
o To sell Life Insurance Products with ICICI Bank as distribution point. Handled 3 branches. Completed Flash Target as a new joiner. Dec 04-Apr 05.
o To handle a new product launch in Maharashtra with ICICI Home Loans as distribution point. Number one performer throughout the country for 4 consecutive months achieved my target for promotion in 2 months. May 05-Jan 06.
o Picked up for Gulf Assignment of ICICI Prudential in Feb. 06 was placed in Dubai for 3 months for sales of life Insurance products and Ulips Re-shifted to India in Sep 06 as the collaboration in UAE had broken.
❖ Summer Internship (From Apr '04 - Jun '04)
For "Vardhaman Spinning Mills, Ludiana - India":
Project: o Tracing the Factors affecting Market Share of the Company
M.B.A International School Of Business & Media, Pune Marketing Management & Marketing Communication 2003-05 First Class CGPA 5/8
Degree Board/University/Business School Specialization Year of Passing Percentage B.A. MGT The Bhopal School of Social Sciences Commerce 1999-02 First Class