Kardex Engineer and Service coordinator
Al Hashar
مجموع سنوات الخبرة :0 years, 0 أشهر
Handle post-delivery customer service inquiries
Schedule service technicians for in-house service calls
Monitor all open customer service requests
Maintain service logs and files
Track service requests by store, customer, designer and type of service category
Assist in providing service trend reports
Assist in coordination of reorders or repairs of inventory and service charge-backs
Provide back-up support to the schedulers
Conduct “post service” surveys with customers
Kardex Software support (installation of Power Pick Global software)
Installing and configuring PPG software for Remote location users
Troubleshooting and managing profile through Kardex Machine
courses: Delhi
(