IT Support Engineer
Headstart school
Total years of experience :2 years, 3 Months
♦ To become an effective member of the walking they will require good communication, diagnostic, system, and process knowledge and be adaptable to be assigned to multiple locations.
♦ Manage IT Team, Headstart Helpdesk Administrations
♦ Troubleshooting Daily Issues.
♦ Managing and Configuration of Huawei Network Enterprise Solution.
♦ Managing Cloud-base Huawei HiCloud-basedSG6500E
♦ Huawei Switches 5735-S4T2X-IA150G1
♦ Managing and Configuration of Huawei Air Engine 5760- 51 next-generation Wi-Fi 6 (802.11ax)
Indoor Access Point (AP)
♦ Managing Windows 2012 R2 Server & Operating Systems.
♦ Managing ICINGA Customer Panel
♦ Managing and configuring CCTV configuring Public Address System.
♦ Managing Fire Alarm System.
♦ Manage Auditorium having SMD and advanced Sound System Technology.
♦ Managing Paper Less Classes
♦ Coordination with Vendors for the purchase and maintenance of all deployed equipment on campus
♦ Install and configure computer hardware operating systems and applications
♦ Talk to staff or clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues
♦ Troubleshoot system and network problems, diagnosing and solving hardware or software faults
♦ Replace parts as required
♦ Keeping a maintenance record and filing documents, invoices, and instruction manuals.
♦ Configure network hardware such as servers, routers, and switches.
♦ Upgrade, repair, and maintain computer networks.
♦ Troubleshoot various network issues.
♦ Consistently monitor and troubleshoot network stability and performance
♦ Create, adjust, and maintain network user settings and permissions
♦ Set up new users' accounts and profiles and deal with password issues