Abid  Khan, IT Support Engineer

Abid Khan

IT Support Engineer

Headstart school

Location
Pakistan - Rawalpindi
Education
Bachelor's degree, Computer Science And Computer Networks
Experience
2 years, 3 Months

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Work Experience

Total years of experience :2 years, 3 Months

IT Support Engineer at Headstart school
  • Pakistan
  • My current job since February 2022

♦ To become an effective member of the walking they will require good communication, diagnostic, system, and process knowledge and be adaptable to be assigned to multiple locations.
♦ Manage IT Team, Headstart Helpdesk Administrations
♦ Troubleshooting Daily Issues.
♦ Managing and Configuration of Huawei Network Enterprise Solution.
♦ Managing Cloud-base Huawei HiCloud-basedSG6500E
♦ Huawei Switches 5735-S4T2X-IA150G1
♦ Managing and Configuration of Huawei Air Engine 5760- 51 next-generation Wi-Fi 6 (802.11ax)
Indoor Access Point (AP)
♦ Managing Windows 2012 R2 Server & Operating Systems.
♦ Managing ICINGA Customer Panel
♦ Managing and configuring CCTV configuring Public Address System.
♦ Managing Fire Alarm System.
♦ Manage Auditorium having SMD and advanced Sound System Technology.
♦ Managing Paper Less Classes
♦ Coordination with Vendors for the purchase and maintenance of all deployed equipment on campus
♦ Install and configure computer hardware operating systems and applications
♦ Talk to staff or clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues
♦ Troubleshoot system and network problems, diagnosing and solving hardware or software faults
♦ Replace parts as required
♦ Keeping a maintenance record and filing documents, invoices, and instruction manuals.
♦ Configure network hardware such as servers, routers, and switches.
♦ Upgrade, repair, and maintain computer networks.
♦ Troubleshoot various network issues.
♦ Consistently monitor and troubleshoot network stability and performance
♦ Create, adjust, and maintain network user settings and permissions
♦ Set up new users' accounts and profiles and deal with password issues

Education

Bachelor's degree, Computer Science And Computer Networks
  • at AIOU
  • April 2007

Specialties & Skills

Network Design
Teamwork
System Administration
IT Technical Support
CLOSED-CIRCUIT TELEVISION SYSTEMS (CCTV)
FIREWALL
INSTALLATION
MICROSOFT WINDOWS
TROUBLESHOOTING (PROBLEM SOLVING)
WORKSTATIONS
STRUCTURED CABLING
OPERATING SYSTEMS
MANAGEMENT
ACTIVE DIRECTORY

Languages

English
Expert

Training and Certifications

IBM Technical Support Professional Certificate (Certificate)
Date Attended:
January 2023