Abigail Amarteifio

• Built and maintained automated Policy Renewal dashboard in Power BI, improving executive reporting efficiency by 70%.
• Cleaned and transformed large datasets using Python, Excel, and SQL, ensuring 99% data accuracy.
• Conducted churn and customer segmentation analysis, leading to a 12% improvement in client retention.
• Collaborated with sales and policy teams to integrate feedback and business needs into dashboards.
• Created predictive models for customer Retention, supporting strategic policy renewal decisions.

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• Developed interactive dashboards in Power BI to track regional sales performance
and trends.
• Streamlined data collection processes, reducing analysis time by 30%.
• Built early-stage models for customer behavior analysis (churn, segmentation).
• Supported the data team in report automation and ensuring consistent data formats
across business units.

• Collected and cleaned sales data from multiple sources and generated KPIs for
executive reports.
• Created monthly dashboards that highlighted key trends, increasing forecast accuracy
by 25%.
• Collaborated with marketing to design and analyze customer feedback surveys for
product strategy.

• Entered and verified over 300 daily records with 99% accuracy.
• Built reports summarizing trends from verified data using Excel dashboards.
• Ensured data confidentiality in compliance with internal policies and standards.

• Created and maintained sales dashboards using Excel.
• Processed 90% of customer inquiries within two weeks.
• Recorded customer data for reporting and improvement initiatives.