Administrative Assistant/PA to the CEO
District Group
Total years of experience :6 years, 9 Months
Managed CEO's meeting schedule and coordinated internal and external communications.
Handled calls, emails, and correspondence, directing inquiries appropriately.
Prepared and proofread reports, ensuring accuracy. Managed inventory of products and office supplies. Arranged travel and accommodation for the CEO and team members.
Maintained confidential contact information and ensured data privacy.
Monitored and facilitated timely renewals of trade licenses and contracts.
Assisted with HR tasks, including interview scheduling and onboarding.
Organized and shipped e-commerce orders.
Prepared daily logs summarizing shift activities for management.
Resolved guest complaints and ensured satisfaction. Conducted property inspections to maintain cleanliness.
Liaised with departments to address guest requests and complaints.
Ensured adherence to safety and security procedures.
Managed CEO's schedule and coordinated appointments.
Prepared reports and presentations with high accuracy. Acted as a liaison between the CEO and employees. Handled clerical duties and ensured smooth office operations.
Arranged travel and accommodation.
Assisted clients with payment terms and financial transactions.
Verified and authenticated signatory documents.
Responded to customer inquiries via phone, email, and chat.
Resolved customer complaints, aiming for first-call resolution.
Maintained records of customer interactions. Escalated complex issues for further investigation. Met performance targets for response and resolution times.
Evaluated customer concerns and provided solutions. Managed shipping details through CRM tools. Handled customer orders and maintained records. Welcomed guests and directed them appropriately. Managed incoming phone calls and provided accurate information.
Managed CEO's schedule and coordinated appointments.
Prepared reports and presentations with high accuracy.
Acted as a liaison between the CEO and employees. Handled clerical duties and ensured smooth office operations.
Arranged travel and accommodation.
Assisted clients with payment terms and financial transactions.
Verified and authenticated signatory documents.