Abir Mansour

Office Manager & HR at Tiba Wood

• Egypt - Cairo
• December 2015 to July 2017

Office Manager at Ghabbour

• Egypt - Cairo
• April 2010 to December 2013

 Organization of agenda and general appointments of the manager;
 Arranging business travels;
 Delegating work and workload planning;
 Dealing with post and emails, writing reports, Supervising the work of clerical and secretarial staff;
 Ordering stationery and office needs, review invoices, prepare department budget;
 Organizing office maintenance and repair work, Supervising the implementation of new office systems;
 Receive conduct appraisals records to send it to HR department and make sure to be effective;
 Maintain an accurate and effective filing system for the department according to ISO;
 Working as a contact point between my manager and the department staff;
 Dealing with complex queries and complaints on the telephone, by email and in person;
 Arranging for health and safety equipment to be tested on a regular basis;
 Reviewing and updating health and safety policies;
 Performs other duties as assigned.

Office Manager - HR at Steel Track for Trading &Agencies

• Egypt - Cairo
• February 2008 to March 2010

 Organization of agenda and general appointments of the General manager;
 Coordinating Training plans for the Company to arrange Courses for the staff;
 Organizing meetings and appointments, Arranging business travels, handling the company events;
 Dealing with post and emails, writing reports, delegating work and work load planning;
 Supervising the work of clerical and secretarial staff, monitoring the workload and work rate;
 Keeping personnel records, organizing the recruitment of new staff;
 Receive conducting appraisals and maintaining appraisal records;
 Administering payroll systems, controlling the office budget;
 Ordering stationery and office needs;
 Organizing office maintenance and repair work, supervising the implementation of new office systems;
 Performs other duties as assigned.

Sales & Marketing Administrator at Centra Technologies

• Egypt - Cairo
• March 2005 to January 2008

 Organization of agenda and general appointments of the Operation Sector Director;
 Reviewing department reports “Proposals, Sales orders, Samples Customer list update and Customer satisfactions;
 Maintain an accurate and effective filing system for the department according to ISO;
 Working as a contact point between the Operation Sector Director and the company staff;
 Supervising the work of clerical and secretarial staff;
 Handling of customer complaints and make sure the problem was solved and the customer is satisfied;
 Preparing Tenders with the sales team;
 The assistant organization ceremonies of the company;
 Coordinating Training plans for the department;
 Dealing with complex queries and complaints on the telephone, by email and in person;
 Performs other duties as assigned.

Assistant Brand Manager at Mansour Group

• Egypt - Cairo
• April 2000 to October 2004

 Administration of team consists of (50 Hostesses&Promoters) for execution of number of the projects;
 Successfully launched and marketed (L&M Pack, ML, Merit Project & Next );
 Hire, train and supervise the temporary Hostesses&Promoters needed for the MKTG activities;
 Specification arranged temporary according to of case of the market;
 Come up with uniform direction for the Marketing team in co-operation with the Brand Manager;
 Purchase / produce the Marketing team uniforms;
 Handle mter-long MKTG projects (Next Coffees hops database filtration);
 Handle summer activities in coordination with the LAMB team; (KA, Retail, Coffeeshops, Beach ) activities ;
 Provide efficient feedback on MKTG activities through summarizing&analyzing the implementation team reports in order to address the weaknesses and capitalize on the strengths in similar future activities;
 Assist in the portfolio selling events coordination in co-operation with the LAMP Department and in line with the portfolio objectives and strategies set by the Brand Management;
 Handling our projects& Events nationwide according to the project plane &arranged all the necessary arrangements for the project and reporting to the Brand manager;
 Review with the ware house the product availability to distribute it among sales according to market needs;
 Confirm with the warehouse that salespersons returned producer other than sold;
 Review with the warehouse the (in&out Dispensers&Packs of Cigarettes) to number restricted deprived in a report by the end of the project;
 Review of budget justified with the administration financial;
 Assisting in specific budget parts, handling project expenses;
 Controlling teamwork, hold weekly discussion with the sales team discussing target and pointing out main guide lines;
 Performs other duties as assigned.