Procurement Officer
Tivoli Group
مجموع سنوات الخبرة :19 years, 11 أشهر
Complete school administration
Right Track Advertising W. L. L
Office Administration
October 2008 - Present
Key Responsibilities:
• Prepare invoices, reports, memos, letters, financial statements and other documents, using word processing, spreadsheet, database, or presentation software.
• Answer phone calls and direct calls to appropriate parties or take messages.
• Conduct research, compile data, and prepare papers for consideration and presentation by executives, committees and boards of directors.
• Attend meetings to record minutes.
• Greet visitors and determine whether they should be given access to specific individuals.
• Read and analyze incoming memos, submissions, and reports to determine their significance and plan their distribution.
• Perform general office duties, such as ordering supplies, maintaining records management database systems, and performing basic bookkeeping work.
• File and retrieve corporate documents, records, and reports.
• Open, sort, and distribute incoming correspondence, including faxes and email.
• Make travel arrangements for executives
W.Com International (Showtime Arabia, Bahrain)
Senior Office Coordinator - April 2007 - October 2008
Secretary - September 2006 - March 2007
✓ Achieved 2nd best target of the month at W. Com International (not in my job description with the company)
Key Responsibilities:
• Lead, manage and develop team of staff in a high, pressure customer orientated environment
• Ensure all customer issues and complains are resolved in a timely manner to meet a demanding satisfactory client environment of "putting our customers first"
• Implement customer contact strategy in order to deliver direct marketing campaigns for effective return on investment
• Working closely with marketing to design and deliver a loyalty scheme to reward customer behavior.
• Manage Regional Customer Cancellation Process Team to ensure all retention activities are performed
• Establish and review targets for all dealers to insure quality standard and company objectives are achieved
• Review work process, department strategy, team performance to align with company objective
• Recruiting as well as training new employees
• Coordinate with other department inside & outside the region.
Uniglobal Indenting and Trading Agency, Bahrain
Project Secretary
January 2004 - March 2006
Key Responsibilities:
• Prepare correspondence like typing monthly progress reports, faxes, letters, specifications and other administrative duties such as tele-fax attendance, systematic filing as per Company procedure.
• Follow-up and process for invoices and payment.
• Tasked with Incentive Planning in order to maintain flow down disbursement calculations and letters to employees.
• Provided assistance to the company accountants with regards to Vendor payments and schedule meetings both internal and external as per Management requirement and do follow ups accordingly.
• Coordinating with shipping agents and freight forwarding companies and corresponding with clients and attending queries.
• Carried out all corresponding duties towards the sales representatives and related clients.
• Issuance of delivery orders after getting proper approvals from Bahrain Customs Directorate and Bahrain Port Authorities. Co-ordinated with various regional offices across the globe in order to keep the correspondence to the Client in sequence.
• 2003: Completed A Levels, Gulf Academy, Bahrain
• 2002: Completed O Levels, Sacred Heart School, Bahrain
• 2000: Accomplished certificate of computer training from Al Hilal Computer Training Centre, Bahrain