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محمد الغامدي, Computer Technician

محمد الغامدي

Computer Technician·Al Jeraisy Computer and Communication Services

Saudi Arabia

Higher diploma, Computer and Information Technology

Work experience

Total years of experience: 3 years, 8 months

Computer Technician

October 2022 - Present

Al Jeraisy Computer and Communication Services

Jubail, Saudi Arabia

October 2022 - Present

• In charge of troubleshooting and assessing the Laptops also, Desktops in Sabic and its affeliates Installation of PCs Software & hardware, cabale Mangement.
• Used outstanding problem-solving and communication skills to appease dissatisfied customers
• Used SSRS system to track support tickets and document actions.
• Installed new software for users and monitored version and patch update requirements as if it in our scope

Company industry:
IT Services

Education

Jubail Industrial College

January 2021

January 2021

Higher diploma, Computer and Information Technology

Saudi Arabia

Skills

COMMUNICATIONS
Expert
COMMUNICATIONS
Expert
INSTALLATION
Expert
INSTALLATION
Expert
PERSONAL COMMUNICATIONS SERVICE (PCS) SYSTEMS
Expert
PERSONAL COMMUNICATIONS SERVICE (PCS) SYSTEMS
Expert
TROUBLESHOOTING (PROBLEM SOLVING)
Expert
TROUBLESHOOTING (PROBLEM SOLVING)
Expert
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
DASHBOARD
Intermediate
DASHBOARD
Intermediate
DATA ENTRY
Intermediate
DATA ENTRY
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
MICROSOFT EXCEL
Intermediate
MICROSOFT EXCEL
Intermediate
MICROSOFT OFFICE
Intermediate
MICROSOFT OFFICE
Intermediate