Abrar Alhashidi

▸ Simplified complex physics concepts through structured visual explanations, reducing student
confusion and improving comprehension across 3+ topic units.
▸ Tracked individual progress across 5+ sessions per student and iterated teaching strategies
based on feedback — directly mirroring UX iterative design cycles.

▸ Led end-to-end logistics for a 5K race with 100+ attendees — managing 3+ supply categories, across
▸ Collaborated with a cross-functional team of 10+ coaches, volunteers, and staff to deliver a
seamless event experience, demonstrating leadership and professionalism.

▸ Onboarded 200+ new students per semester on CUNYFirst and Blackboard platforms, improving their orientation experience and system confidence.
▸ Pinpointed three critical pain points in the student onboarding process through surveys and user interviews; proposed targeted solutions that improved student satisfaction scores by 25%.
▸ Managed high-volume document processing and phone support across 3+ academic years with consistent accuracy and professionalism.