Abrar AlHouli

study and analyze budgetary request from various government entities

LG Customer Trade Services Department

LG Customer Trade Services Department

Responsibilities:
1. To prepare and handle LG’s accurately, monitor work progrsses and ensures standards and deadlines are met.
2. To assist in developing and maintaining a detailed operational and technical understanding of LG products, processes and systems in order to act as a point of reference for team members and to provide specialist advice to customers.
3. To ensure that customer service of high standards are maintained and as per service level agreements.
4. To monitor compliance with transactional controls, systems and procedures of LG transactions to ensure a favorable audit report and compliance with laid down procedures and compliance with the central bank guidelines and policy.
5. To ensure that appropriator authority/approval levels to LG team are in line with defined procedures.
To assist in miscellaneous duties as job requires or management instructions.

LC Customer Trade Services Department
Responsibilities:
1. Inspects L/C applications, checking for contradictory clauses, special conditions, data accuracy, and authenticity of attached documents ensuring compliance with Bank policies and regulations.
2. Enters and reviews data on the system ensuring accuracy and timely delivery.
3. Obtains client approval on Bank tariffs and debits fees from client accounts as per the bank regulations.
4. Dispatches L/C copies to related insurance companies and enters insurance policy numbers in the system accurately.
5. Makes L/C amendments, lodgment bills….etc ensuring timely updates to the customer satisfaction.
6. Participates in creating related Swift messages on the Paygate system.
7. Generates and escalates periodic and requested reports ensuring accuracy and timely delivery.
8. Maintains updated knowledge of rules, regulations and standards in the field and related matters of interest to the department.
9. Participates in the various cross-functional committees/teams for multiple purposes to achieve optimal cooperation and to assume seamless quality service.
10. Performs other duties in line with cope of work and as instructed by the direct manager.

Responsibilities:
1. Handling / Processing all types of Letter of Credits
2. Handling / Processing all the payment claims received from the Beneficiary.
3. Process all documentary .
4. Reconcile daily GL Entries & Balancing L/C, Guarantee Exposures.
5. Prepare all kinds of swift messages related to Trade Finance Transactions.
6. Reconcile Nostro Accounts.
7. Check the credit facility prior to processing of transaction.
8. Follow up with branches and Relationship Manager to obtain necessary approval to process the transactions.
9. Follow up & checking all the daily Reports (such as Fax, limits, pending items, etc)

Responsibilities:
1. Provide administrative support to ensure that municipal operations are maintained in an effective, up to date and accurate manner
Main Activities:
a. Perform day to day operations
b. Type correspondence, reports and other documents
c. Maintain office files
d. Attend meetings with the relation officer
e. Take minutes at meetings
f. Open and distribute the mail
g. Coordinate repairs to office equipment
h. Prepare credit applications for under-cash collaterals 100%

2. Provide support to corporate banking department to ensure that the department is provided with the resources to make effective decisions
Main Activities:
a. Maintain confidential records and files
b. Maintain records of decisions
c. Research and assist with the preparation credit application.
d. Prepare documents and reports on the computer
e. Prepare availment tickets

3. Provide receptionist duties
Main Activities:
a. Greet and assist visitors
b. Direct regional and international calls and respond to inquiries

4. Confidentiality
Maintain confidentiality of all official matters and documents related to the job.

5. Self Development
a. Enhance teamwork and cooperation skills
b. Keep informed of changes to Procedures Manual and business plan issues affecting the division

Responsibilities:
1. Performing all counter related operations and transactions in compliance with the bank’s policies and procedures.
2. Generating customer referrals / leads by pro-actively identifying opportunity for sale to existing or potential customers, and forwards them to Relationship Officer / Senior Relationship Officer.
3. Maintaining good product knowledge to answer all customers’ inquiries.