Mohamed Magdy Mohamed Abo El-Azm, Customer Service And Sales Support

Mohamed Magdy Mohamed Abo El-Azm

Customer Service And Sales Support

Eskan for Real-Estate Investment

Location
United Arab Emirates
Education
Bachelor's degree, Accounting (Egnlish)
Experience
5 years, 11 Months

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Work Experience

Total years of experience :5 years, 11 Months

Customer Service And Sales Support at Eskan for Real-Estate Investment
  • Egypt - Tanta
  • May 2014 to February 2017

- Maintain and develop good relationship with customers through personal contact or meetings or via telephone.
- Cold call target accounts to establish new customers.
- Offer information on service offerings, and demonstrations.
- Grow customer base by 10% or more each year.
- Help management in forthcoming services and discuss on special promotions.
- Establishing, developing and maintaining positive business and customer relationships.
- Coordinate property closings, overseeing the signing of documents and disbursement of funds.
- Promote sales of properties through advertisements, open houses, and participation in multiple listing services.
- Compare a property with similar properties that have recently sold in order to determine its competitive market price.

Internal Auditor at Marbella Company
  • Egypt - Tanta
  • October 2012 to April 2014

-Reviewing branches daily treasury movement, bank deposits, daily stock movement & sales
reports.
-Auditing and analyzing branches daily expenses reports, commissions and incentives.
-Reviewing branches monthly salaries and penalties.
-Attending meetings with auditors to develop an understanding of business processes.
-Travelling to different sites to meet relevant staff and obtain, analyze and evaluate accounting
documentation, previous reports, data and flowcharts.

Accountant (Summer Training) at 3a pharma vet
  • Egypt - Tanta
  • June 2010 to September 2011

- Prepares asset, liability, and capital account entries by compiling and analyzing account information.
- Documents financial transactions by entering account information.
- Recommends financial actions by analyzing accounting options.
- Summarizes current financial status by collecting information; preparing balance sheet, profit and loss statement, and other reports.
- Substantiates financial transactions by auditing documents.

Call Center Agent (Trainee) at Etisal International Co. (Outsource for Etisalat)
  • Egypt - Cairo
  • June 2009 to July 2009

•Answers inquiries by clarifying desired information; researching, locating, and providing information.
•Resolves problems by clarifying issues; researching and exploring answers
•Fulfills requests by clarifying desired information; completing transactions; forwarding requests.
•Sells additional services by recognizing opportunities to up-sell accounts; explaining new features.

Education

Bachelor's degree, Accounting (Egnlish)
  • at Faculty of English Commerce, Tanta University
  • May 2012

Major Subject: - Accounting Minor Subjects: - Business Administration - Marketing - HR - Statistics - Economics

Specialties & Skills

Public Relations
Auditing
Accounting
Customer Service
Quickbooks Accounting Program
Computer Software Problem solving
Peachtree accounting Program
MS Excel
Negotiation
Communication
Microsoft Word
MS PowerPoint
Communication
Negotiation
Social Media

Languages

English
Expert
Arabic
Native Speaker

Training and Certifications

Basic Business Skills Acquisition (BBSA) Program (Training)
Training Institute:
EDU Egypt
Date Attended:
February 2012
ICDL (Certificate)
Professional Accounting Diploma Course: (Certificate)
Date Attended:
October 2012

Hobbies

  • Playing Guitar