Warehouse operations Manager
Takhzeen Logistic service
Total years of experience :20 years, 4 Months
I have more than 1 9 years of experience in logistics warehousing and distribution in Saudi Arabia and 5yeras worked with AHC-n Arabian healthcare supply company.
Summary of Skills and Experience.
Possess a highly successful career in Logistics with sound experience of 17 years Plus. Capable of handling the operations of Warehouse & Distribution related to FMCG, Health Care, Electronics, Furniture and IT Industry. Possess practical experience in implementing the SOPs and WIs and controlling the operation in delivering the desired KPIS. Possess thorough knowledge of Inventory Control. Possess good hands on experience in Axapta (ERP), INFOR V.9 and INFOR V.10 SCE Warehouse Management systems. A go getter and have hands on experience in removing bottlenecks in a high paced Warehousing environment. resourceful & innovative, possess good leadership, motivational and communication skills. Firmly believes in continuous improvement and providing quality service.
Responsible for achieving the ABYAT furniture, GTC- Palmolive, Olyan groups and DHL Life Science Global Survey to gain Bronze & Silver award for the Site at Riyadh, which covers Good Storage and Distribution Practices (GSDP) and Good Manufacturing Practices (GMP). I am capable of shouldering responsibilities at the higher management level and can function independently to lead a team to meet the objectives of the Organization. I have managed a network of 3 warehouses, 45 vehicles and 103 people in Central Region of Kingdom of Saudi Arabia. The business is a mix of big FMCG brands, Industrial and Pharmaceutical Products Warehousing and Distribution. Some of the prestigious Customers who was part of the business of TLC are Al Safi Danone, Almarai, Multibrands, Godiva, Saudi Arabian Renal Services, IKAR Nexhold, Al Fakieh Group of Companies, Fawaz Alhokair group of Companies (350 Restaurants), Godiva, Tim Hortons and Sunbulah. Working closely with my direct reports, my responsibility is to ensure the following are delivered;
1- Profitability
2- Growth
3- Quality
4- Business KPI’s
5- Continues improvement
6- HSE targets
7- Customer satisfaction
8- Focusing on people and development
9- And various other day to day activities (Ware housing, Inventory Management, Fleet Management).
10-Judgment & decision making
11- Reading and comprehension
12-Coordination
13-Negotiation
A highly experienced candidate in Warehousing and Distribution Industry with able administrative and operational capabilities. Possess hands on experience in Operating Warehouse Management System (Infor V.9) and ERP System (Oracles). As a successful middle management executive, have worked in high paced FMCG environment at Exel Saudi Arabia (on Contractual role). A team player, possess excellent Leadership and communication skills to lead a team of Warehouse operatives. Have played a crucial role in achieving the KPIs for the Principal. Exposure to Quality Management and Health and safety culture at highest level at workplace have helped in delivering the results in a safe manner with zero incidents. Capable of shouldering higher responsibilities in Inventory Management and Warehouse Operations.
● Monitor staff daily activities, set production goals and reviewed accordingly.
● Maintains receiving, warehousing, and distribution operations by implementation of QHSE SOPs, and procedures.
● Achieving operational objectives by strategic plans and reviews; preparing and completing action plans as per customer requirements.
● Take physical stock of warehouse operations and make recommendations for improvements to maintain inventory accuracy level.
● To meet warehouse operations financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; etc.
● Monitor warehouse operations improvements by analyzing process work flow, space requirements, equipment and plan future capacity requirements
● Maintains safe and healthy work environment by establishing standards and procedures; complying with legal regulations.
● Communicate job expectations and train employees.
● Make sure that the warehouse is kept clean and sanitized at all times
● Secures property by developing protection and access policies and procedures; coordinating with security department and HR Dept.
● Coordinate with customers to meet their requirements and solve problems. To visit customer if required.
● To produce regular reports and statistics on a daily, weekly and monthly basis as required.
● Identify areas of improvement and establish innovative or adjust existing work procedures and practices.
● Confer and coordinate with other departments.
● Keep an eye for the performance & usage of MHE tools and direct Maintenance team to fix the problem if required and oversee the planned maintenance of vehicles, machinery and equipment etc.
● Maintain the company's standards (SOPs) in relation to Quality, Health, Safety and Environment.
● Ensuring that all the QMS checklists are updated on time and maintain the records.
● Enforces security and safety procedure & maintaining a safe and clean environment.
● Perform other duties upon request/designation by the AGM.
●
• Ensure safety & security measures are in place and followed in warehouse according to SOP.
• Ensure the stock distribution as per plan & achieving the set target & KPIs.
• Ensure the claim loge for any description in shipment with supplier or transit loss.
• Motivation of employee to have the sense of belong with an aim to achieve the target
• Daily shift brief to all employee before stating the work- like, inbound, out bound, H&S, quality, Go green policy.
• Maintain Minimum safety stander during the operation in warehouse.
• Trained the junior regarding OMM- operation Maturity Model.
• Ensure accuracy of inventory maintain at all warehouse, Also conduct suddenly checking.
• Ensure proper storage of materials as per nature of goods if temperature requirement.
• Manage the lot, location & expiry in system & physical.
• Monitor the value of goods strode in our warehouse& keeping in mind insurance value.
• Ensure the product must be keeping warehouse as per SLA.
• Continue evaluating the employee improvement record.
• Responding all customer complain, queries in an efficient manner.
• Sending all in bound & out bound activity to our management.
• Ensure the proper documents as per ISO-requirement.
• Daily cycle count according to ABC analysis.
• Ensure proper maintenance of resource available & optimum utilization same for increase the maximum productivity.
• Charged the team’s culture an approach to business
• Built a team with a winning attitude and a can do approach
• Improved operations efficiency and profitability in both regions
• Improved relationship with customers and suppliers
• Improved image
• Reduced risk to business
• Improved overall security for all sites
• Implemented best practice across all areas of the business
• Improved focus on KPI and customer satisfaction
• Helped integrate the team to DHL culture
• Implemented various QMS and HSE processes commonly know to Zonik employees and trained all new employees.
Keep in mind warehouse budget & we play the warehouse activity accordingly
• Always keep in mind safety first & follow the quality procedure
Having clear understanding of the company policies
• Keeping stock control system up to date & making sure inventory accuracy
• Negotiate agreements with vendors, ensure all deliveries accurate and on time.
• Hire the train employees, prepare weekly plan to for staff tanning & monitor and evaluate performance.
• Organize the staff as per his caliber & trained
• Implementation of a bar code system for the entire product range.
• Control all expenditure.
• Reporting directly to the departmental (Manager)
• Every day comparison transactions details from our system (Oracle) & portal (Aramex) System.
• Follow up on Shipments from Suppliers based on the communication from Procurement and submit reports of receipt.
• Ensure claims are lodged for any discrepancies in shipment received.
• Ensure proper storage of Material in all ware houses pertaining to the Kingdom with scope for easy identification and retrieval.
• Ensure safety and security measures are in place and followed across the Kingdom in the ware houses.
• Monitor value of the goods stored in each ware house keeping in mind the Insurance available and report.
• Ensure supply of material based on Transfer Plans to have the right product mix in all ware houses across the Kingdom.
• Ensure timely execution of Sales Orders and the Order requests across the Kingdom and report.
• Follow proper documentation procedures, systematic record keeping and storage of files in line with Audit requirements.
• Ensure reduction of overheads by optimizing movement of products across the region. i.e., Close follow up on Stock movement, Planning and monitor over age stock and report.
• Ensure accuracy of Inventory maintained at all ware houses. Also conduct frequent surprise checks.
• Contract monitoring and submission of performance reports.
• Interact with employees to instill the sense of belongingness with an aim to achieve set targets and also provide training in required areas.
• Periodic evaluation of employee’s performance and relevant feedback.
• Responsible for Personnel Management and administrative functions of the Department.
• Ensure proper maintenance of resources available and optimum utilization of the same for increased productivity. (viz., Fork Lifts, Trucks, Vans etc)
• Ensure all relational functions are completed on time by proper and smooth Inter Departmental Co-ordination (Viz., IT Dept., Finance Dept., Personnel and Administration, etc).
• Suggest ways and means for continuous improvement in productivity of the Department resulting in maximizing profitability of the Organization.
Sara Cellucum, K.S.A, warehouse Supervisor from Dec 20003 to Sept 2004
• Responsible for overall operation of warehouse.
• Receiving Shipments and recording them.
• Verify credit worthiness of Customers before processing of orders.
• Sales order fulfillment by dispatching products on time.
• Perform inventory control and provide critical stock ordering details for purchase.
• Hire and train employees, prepare weekly schedules, monitor and evaluate performance.
• Implementation of a bar code system for the entire product range. Control all expenditure.
• Reporting directly to the G.M. on stock Control and return on Investment for the total inventory
I have more than 19 years in warehousing ,distributions and logistics field . and i awarded globally from DHL- company -( silver card) and i get diploma course in DHL- supply chain Management.