Ahmed Ragab, Accountant at Financial Division

Ahmed Ragab

Accountant at Financial Division

National Bank of Egypt

Lieu
Egypte - Le Caire
Éducation
Diplôme, Accounting
Expérience
12 years, 1 Mois

Partager Mon CV

Empêcher usager


Expériences professionnelles

Total des années d'expérience :12 years, 1 Mois

Accountant at Financial Division à National Bank of Egypt
  • Egypte - Le Caire
  • Je travaille ici depuis septembre 2014

Provides financial information to management by researching and analyzing accounting data; preparing reports,
Do the technical review on asset, liability, and capital account entries by compiling and analyzing account information, Document and do the technical review to the financial transactions by entering account information, Recommends financial actions by analyzing accounting options.
Summarizes current financial status by collecting information; preparing balance sheet, profit and loss statement, and other reports.

Customer Experience Expert (CEE) à VFS Tasheel
  • Egypte - Le Caire
  • janvier 2014 à septembre 2014

The purpose of this position is to manage the end to end visa application process starting from document collection and scrutiny, handling customer queries, record maintenance etc.
Beside doing the main customer service responsibilities like Serves customers by providing product and service information, Attracts potential customers by answering product and ser-vice questions, Resolves product or service problems by clarifying the customer's complaint.

Sales Retail à Mobinil
  • Egypte - Le Caire
  • août 2013 à janvier 2014

Serving customers by Helping them to select their products which means generating revenue by developing market potential through forecasting, closing sales, and recommending new products and services.
Initiates sales process by making initial presentation; understanding account requirements. Closes sales by building rapport with potential account; explaining product and service capa-bilities; overcoming objections; preparing contracts.
Expands sales in existing accounts by introducing new products and services; developing new applications.
Contributes information to market strategy by monitoring competitive products and reactions from accounts.
Recommends new products and services by evaluating current product results; identifying needs to be filled.
Updates job knowledge by participating in educational opportunities.
Accomplishes marketing and organization mission by completing related results as needed.

Customer service representative à Mobinil
  • Egypte - Le Caire
  • octobre 2012 à juillet 2013

Serves customers by providing product and service information, Attracts potential customers by answering product and service questions; suggesting information about other products and services, Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

Customer service representative à vodafone egypt
  • Egypte - Le Caire
  • mars 2012 à juillet 2012

Serves customers by providing product and service information, Attracts potential customers by answering product and service questions; suggesting information about other products and services, Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

Éducation

Diplôme, Accounting
  • à Federation of Egyptian Banks
  • novembre 2015

IFRS (International Financial Reporting Standards) course from federation of Egyptian Banks.

Diplôme supérieur, Accounting
  • à Faculty of commerce - Cairo University
  • juin 2015

Accounting diploma in faculty of commerce cairo university

Baccalauréat, Accounting
  • à faculty of commerce - cairo uni
  • juillet 2011

Specialties & Skills

Customer Service
Accounting
Banking
sales skills
communication skills
accounting skills

Langues

Arabe
Expert
Anglais
Expert

Formation et Diplômes

Human development diploma (Certificat)
Date de la formation:
February 2010
Valide jusqu'à:
August 2010
Training on Financial and banking transactions (Formation)
Institut de formation:
Bank Misr
Date de la formation:
August 2011