أحمد رجب, Accountant at Financial Division

أحمد رجب

Accountant at Financial Division

National Bank of Egypt

البلد
مصر - القاهرة
التعليم
دبلوم, Accounting
الخبرات
12 years, 0 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :12 years, 0 أشهر

Accountant at Financial Division في National Bank of Egypt
  • مصر - القاهرة
  • أشغل هذه الوظيفة منذ سبتمبر 2014

Provides financial information to management by researching and analyzing accounting data; preparing reports,
Do the technical review on asset, liability, and capital account entries by compiling and analyzing account information, Document and do the technical review to the financial transactions by entering account information, Recommends financial actions by analyzing accounting options.
Summarizes current financial status by collecting information; preparing balance sheet, profit and loss statement, and other reports.

Customer Experience Expert (CEE) في VFS Tasheel
  • مصر - القاهرة
  • يناير 2014 إلى سبتمبر 2014

The purpose of this position is to manage the end to end visa application process starting from document collection and scrutiny, handling customer queries, record maintenance etc.
Beside doing the main customer service responsibilities like Serves customers by providing product and service information, Attracts potential customers by answering product and ser-vice questions, Resolves product or service problems by clarifying the customer's complaint.

Sales Retail في Mobinil
  • مصر - القاهرة
  • أغسطس 2013 إلى يناير 2014

Serving customers by Helping them to select their products which means generating revenue by developing market potential through forecasting, closing sales, and recommending new products and services.
Initiates sales process by making initial presentation; understanding account requirements. Closes sales by building rapport with potential account; explaining product and service capa-bilities; overcoming objections; preparing contracts.
Expands sales in existing accounts by introducing new products and services; developing new applications.
Contributes information to market strategy by monitoring competitive products and reactions from accounts.
Recommends new products and services by evaluating current product results; identifying needs to be filled.
Updates job knowledge by participating in educational opportunities.
Accomplishes marketing and organization mission by completing related results as needed.

Customer service representative في Mobinil
  • مصر - القاهرة
  • أكتوبر 2012 إلى يوليو 2013

Serves customers by providing product and service information, Attracts potential customers by answering product and service questions; suggesting information about other products and services, Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

Customer service representative في vodafone egypt
  • مصر - القاهرة
  • مارس 2012 إلى يوليو 2012

Serves customers by providing product and service information, Attracts potential customers by answering product and service questions; suggesting information about other products and services, Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

الخلفية التعليمية

دبلوم, Accounting
  • في Federation of Egyptian Banks
  • نوفمبر 2015

IFRS (International Financial Reporting Standards) course from federation of Egyptian Banks.

دبلوم عالي, Accounting
  • في Faculty of commerce - Cairo University
  • يونيو 2015

Accounting diploma in faculty of commerce cairo university

بكالوريوس, Accounting
  • في faculty of commerce - cairo uni
  • يوليو 2011

Specialties & Skills

Customer Service
Accounting
Banking
sales skills
communication skills
accounting skills

اللغات

العربية
متمرّس
الانجليزية
متمرّس

التدريب و الشهادات

Human development diploma (الشهادة)
تاريخ الدورة:
February 2010
صالحة لغاية:
August 2010
Training on Financial and banking transactions (تدريب)
معهد التدريب:
Bank Misr
تاريخ الدورة:
August 2011