Achouak Machrah,

Achouak Machrah

Nestle

Lieu
Maroc
Éducation
Baccalauréat, Economis
Expérience
11 years, 8 Mois

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Expériences professionnelles

Total des années d'expérience :11 years, 8 Mois

à Nestle
  • Émirats Arabes Unis
  • Je travaille ici depuis janvier 2015

Receptionnest in multinational

receptionnist à four seasoons
  • Maroc - Casablanca
  • janvier 2017 à octobre 2017

hotel receptionist provides informationand initialize the registration procedure for guests. ask for preliminary information and identification along with assisting guests fill out forms. take reservations for rooms, deal with inquiries, complete restaurant bill and check in and check out guests. Additionally operate switchboards and take phone calls for information provision and forwarding calls to appropriate departments or persons.

cabin crew à Etihad airways
  • Émirats Arabes Unis - Abu Dhabi
  • septembre 2015 à novembre 2016

cabin crew duties are attending a pre-flight briefing
are also informed of flight details, the schedule and if there are passengers with any special requirements, such as diabetic passengers, passengers in wheelchairs or the number of infants on board;
• pre-flight duties like checking the safety equipment, aircraft cleanliness, seat pockets is up to date and that all meals and stock are on board
• welcoming passengers and directing them to their seats;
• informing passengers of the aircraft safety procedures and ensuring that all hand luggage is securely stored away;
• checking all passenger seat belts
• making announcements on behalf of the pilot and answering passenger questions during the flight;
• serving meals and refreshments to passengers;
• preparing flight report
• Managing emergency situation onboard
• Ensuring the health and safety of the passengers at all time.
• Maintaining Cabin Systems on the aircraft.
• Operating the aircraft equipment and system.
• Providing the medical care and advice.
• Providing the relevant information to the passengers

Sales assistant à group Lvmh
  • janvier 2013 à décembre 2014
call center à 2012
  • Yémen
  • octobre 2012 à décembre 2012

Éducation

Baccalauréat, Economis
  • à University of Caen
  • janvier 2012

: Finished highschool degree in Almanal . •

Specialties & Skills

Airlines
Receptionist
Customer Care
FINANCIAL
MICROSOFT ACCESS
MICROSOFT EXCEL
MICROSOFT POWERPOINT
MICROSOFT WORD
WRITING

Langues

Arabe
Expert
Anglais
Expert
Espagnol
Expert