Achraf Ben Khalfallah, Business Development Manager

Achraf Ben Khalfallah

Business Development Manager

Location
Tunisia - Sousse
Education
Higher diploma, Administration and Business Administration
Experience
11 years, 2 Months

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Work Experience

Total years of experience :11 years, 2 Months

Business Development Manager
  • United Arab Emirates
  • My current job since August 2019

Inspect layouts and advertising copy and edit scripts, audio and video
tapes, and other promotional material for adherence to specifications.
• Gather and organize information to plan advertising campaigns.
• Direct, motivate, and monitor the mobilization of a campaign team to
advance campaign goals.
• Confer with department heads or staff to discuss topics such as
contracts, selection of advertising media, or product to be advertised.
• Prepare and negotiate advertising and sales contracts.
• Identify, develop, or evaluate marketing strategy, based on knowledge of
establishment objectives, market characteristics, and cost and markup
factors.
• Advise business or other groups on local, national, or international
factors affecting the buying or selling of products or services

Customer Service Manager at Tunisian Company of Electricity and Gas Sousse
  • May 2007 to January 2008

Resolve customer complaints or answer customers' questions regarding
policies and procedures.
• Supervise the work of office, administrative, or customer service
employees to ensure adherence to quality standards, deadlines, and proper
procedures, correcting errors or problems.
• Train or instruct employees in job duties or company policies or arrange
for training to be provided.
• Implement corporate or departmental policies, procedures, and service
• and networking ability. standards in conjunction with management.
• Discuss job performance problems with employees to identify causes
and issues and to work on resolving problems.
• Evaluate employees' job performance and conformance to regulations
and recommend appropriate personnel action.
• Interpret and communicate work procedures and company policies to
staff.
• Coordinate activities with other supervisory personnel or with other work
units or department

Accounting Manager at Tunisian Company of Electricity and Gas Monastir
  • September 2001 to May 2007

Maintained integrity of general ledger, including the chart of accounts.
• Analysed monthly balance sheet accounts for corporate reporting.
• Generated financial statements and facilitated account closing
procedures each month.
• Compiled general ledger entries on a short schedule with nearly 100%
accuracy.

Education

Higher diploma, Administration and Business Administration
  • at FACULTÉ DES SCIENCES ECONOMIQUE ET DE GESTION
  • January 2017

Arabic - C2 French - C1 English - B1 Deutsch -A1

Higher diploma, MANAGEMENT
  • at FACULTY OF ECONOMICS AND MANAGEMENT
  • June 1999

Specialties & Skills

Accounting
Customer Service
Management
Marketing
Commerce
ADMINISTRATION
CLOSING
CUSTOMER SERVICE
EQUILIBRIO
FINANCIAL STATEMENTS
GENERAL LEDGER
MICROSOFT OFFICE
NETWORKING
PERSONNEL
POLICY ANALYSIS

Languages

Arabic
Native Speaker
English
Intermediate
French
Expert
German
Beginner

Training and Certifications

ISO 9001-2000 (Certificate)
Date Attended:
October 2008

Hobbies

  • football
    Secretary of the sports club