Adam Islam

Bharat IT Services Ltd, New Delhi
Role : IT & Network Support Engineer.
Duration : Nov 2021 - Jun 2026
Worked Profile: Worked as an IT & Network Support Engineer and I are managing and maintaining the day-by-day issues which are related with internet & network related issue.
➢ Working with IPV6 Network for Cisco Firewalls, DHCP and DNS testing, APN pools, Wi-Fi.
➢ Monitoring for Outgoing and Incoming Traffic by using MRTG (Multi Router Traffic Grapier).
➢ Preparing the testing environment as per the topology and configuration provided by planning teams.
➢ Follow up with network-ops team for any link access issue.
➢ Installed and maintained network availability and performance monitoring and notification system (BNA- Brocade Network Analyzer).
➢ Sending Weekly Updates to Project Leader.
➢ I am auditing phone calls/ Email replies/ Ticket of service desk & sharing the Reports with Team & management with the gap & solution to fill the gaps.
➢ Coordinating with the client team for the solution testing and enhancements that includes test plans to ensure successful implementation.
➢ Responsible for onsite implementation and management.
Cosmocrat Web

International Corrosion Services LLC (ICS-OMAN).
Role : Sr. IT Engineer
Duration : May 2019 to Feb 2020
Worked profile : Planning Day to day activities required for the progress of commissioning of Server implementation projects and giving necessary instruction to Jr. Engineer and technician.
➢ Scheduling and monitoring of commissioning and implementation Server and support work for Jr. Engineers and Technician.
➢ Oversaw and maintained multiple Server environment, including Windows, EXFO Network Monitoring, Antivirus Server, Application Server.
➢ Equipped the company with scalable system which improved business growth and system availability.
➢ Implemented system security by configuring, monitoring and maintaining email application and virus protection software.
➢ Resolved server configuration problems, wrote scripts to ensure smooth server/reboot functioning and assisted with various windows /Linux-based inquiries and concerns.

Company Name: Alpha link Technology LLC
Designation : Telecommunication Engineer
Duration: From September 2017 onwards
Responsibilities:
• Planning day to day activities required for the progress of commissioning of projects and giving necessary instruction to sub contractors.
• Scheduling and monitoring of commissioning engineers
• Attending the problems arising during the commissioning period and take necessary steps to solve the project related problems issues
• Preparation of operation and maintenance manuals
• Reviewing of commissioning schedules and discussion with subcontractors to achieve the target dates

Project Details:- (in reverse chronological order)
Etisalat ( Emirates Communications Ltd) Dubai UAE.
Payroll : Star Services LLC
Role : Sr. Network Specialist
Client : Etisalat (Emirates Communications Ltd)
Duration : Oct 2014 to Till Date
Worked profile : Planning, scheduling, monitoring & controlling day to day activities of the project.
Coordination with Project co-coordinator to maintain critical project database on regular basis.
I have to work on each escalated issues only which are related with IT Network Infra.
Install & configure test bed setups as required by the engineering team.
Installed and maintained network availability and performance monitoring and notification system (BNA- Brocade Network Analyzer).
Co-ordination for Splicing, termination, OTDR traces, testing, Link testing of OFC .
Link loss budgeting and optical testing to get the fault removed.
Co-ordination for As built Drawing and Documentation for rolled out network.
Co-ordination & Supervision of work and getting the done as per specification and quality.
Planning and Route Survey for Last mile connectivity from nearest Joint Enclosure Manhole or from nearest FDH( Fiber Distribution Hub ).
Ensure proper routing of Drop Fiber Cable coming from each flats on Cable tray & Rack and terminating the same in ODU.
Ensure proper Connectorization of Drop Fiber Cable along with proper cable tagging.
Ensure the Optical Power Received from the Splitter Port inside the FDH is within the specified range.
Installation & Commissioning of ONT and configuration of the same from the backend for providing
Its Triple Play Services.
Configuration of Wireless Router for Internet Access with the ONT.
Configuration of Telephone line for Voice Access with the ONT.
Generating Progress reports on daily basis for the Assigned Service Request.
Support the development of Project Performance Monitoring
Work closely and coordinate with the controller for the assigned Service Request and Update on closing the same, as a ta

Tata Communications Ltd, VSB Delhi.
Payroll : Origin ITFS Pvt. Ltd
Role : Sr. Network Engineer
Client : Tata Communications Ltd
Duration : 1st Aug 2012 to April 2014.


Worked Profile: Working as a Sr. Network Engineer cum Team Lead Support. Tata - Communications
Has promoted me for profile as a Team Lead L2 Support cum Sr. Network Support to
All North & East Region.
 Installation & commissioning test bed setups as required by the engineering team.
 I have to work on each escalated issues only which are related with Telecom Network Infra.
 Router, Switch configuration and related issue.



 Manage & commissioning the live network equipment’s like Huawei S9300, S5300, IOS for Juniper MX480 & MX240, Cisco CRS, Cisco ASR9k, Cisco ASR1K, Cisco76K, and Cisco ASR1K.
 Handled production networking environment by implementing and managing it (Brocade SAN and IP products).
 Working with IPV6 Network for Cisco Firewalls, DHCP and DNS testing, APN pools, Wi-Fi.
 Monitoring for Outgoing and Incoming Traffic by using MRTG (Multi Router Traffic Grapier).
 Preparing the testing environment as per the topology and configuration provided by planning teams.
 Follow up with network-ops team for any link access issue.
 Installed and maintained network availability and performance monitoring and notification system (BNA- Brocade Network Analyzer).
 Sending Weekly Updates to Project Leader.
 I am auditing phone calls/ Email replies/ Ticket of service desk & sharing the Reports with Team & management with the gap & solution to fill the gaps.
 Coordinating with the client team for the solution testing and enhancements that includes test plans to ensure successful implementation.
 Responsible for onsite implementation and management.