Executive Manager
United Systems
Total years of experience :23 years, 5 Months
• Developed new marketing strategies to capture market channels with new clients.
• Brought new processes to firm for its growth, using various marketing strategies and communication skills in order to brand the firm in the market and attract new clients.
• Developed strategies and business for the firm by building corporate relationships with customers and the industry/market leaders.
• Utilized sales and marketing tools to create brand awareness in the market.
• Introduced improvements in business strategies based on customer feedback.
• Expanded business along with the respective market share for the firm.
• Played key role in company initiatives for developing new projects for future use.
• Provided leadership and vision to the organization staff.
• Recruiting and contracting staff, employee development and training and performance management.
• Projects planning, analysis and support of programming development
• Established plans to educate end users on systems and applications.
• Maintained project management standards and strategies on all application projects designing for all applications disaster recovery, backup and restore plans.
• Support for the TAPIN / TAPOUT daily processes resting on UNIX and Oracle based billing system.
• Solving the operators / customers complaints related to international roaming.
• Projects planning, analysis and support of programming development
• Mapping solutions to customer requirements and applications.
• Evaluates and recommends the most effective use of Internet technologies.
• Serve as project leader for web based & client/server systems implementation projects.
• Participating in future procurement plan for IT department by suggesting reliable vendors and equipment after studying the required items specifications & catalogs.
• Managed RFx, communications with public and private sectors relating to all sales orders.
• Maintained marketing information including project profiles & supporting data.
• Maintained weekly meeting agendas and other marketing/sales related spreadsheets.
• Proposal production as required, including production of documents.
• Provides research and analysis necessary to help develop and support ongoing business objectives.
• Perform analysis to determine software application requirements and issue resolution.
• Design and develop comprehensive ERP solutions.
• Test software applications to ensure quality and compliance with established business policies and practices.
• Consult and collaborate with staff/client to review, develop, and implement new or updated procedures, software applications, and user documentation.
• Evaluate new software applications.
Post Graduate Diploma
B.Sc.