اميت Bhattacharya

 Maximise sales and revenue from farming vertical ensuring team readiness to sell the entire product range from mobile services to fixed line voice, data center, cloud, networking, email, web security and Digital IoT products and solutions.
 Responsible to build credibility in the market and expand share, establish sales objectives and ensure achievement of defined sales targets, growth in revenues and account engagement.
 Lead Business Development for digital sales towards the objective of new acquisitions / revenue.
 Handle cross functional communication as well with the objective of achieving client communication, conflict resolution, compliance of client deliverables, weekly reviews and reports, provide team representations and set proper directions.

 Head the sales teams at Dubai and Abu Dhabi comprising 7 Team leads with their respective teams of 8-10 members each.
 Maximise sales and revenue from both hunting and farming verticals ensuring team readiness to sell the entire product range from mobile services to fixed line voice, data, networking, ICT devices, data centre and other complex products and solutions.
 Responsible to build credibility in the market and expand share, establish sales objectives and ensure achievement of defined sales targets, growth in revenues and account engagement.
 Assist the Director in developing / executing strategies and plan both short and long term goals.
 Manage the account base of over 5000 accounts focusing on new acquisition across all product range, minimizing churn and increase in revenue from the existing 400+ million Dirhams (100 million Dollars)
 Hire, train and motivate the sales team thereafter planning, monitoring, appraising and reviewing job contributions.
 Handle cross functional communication as well with the objective of achieving client communication, conflict resolution, compliance of client deliverables, provide team representations and set proper directions.

Achievements:
 New additions totaling to over 15% of the start of the year base of mobile services and over 27% of fixed line voice and broadband base.
 Highest achievement of over 73% closure from the set of opportunities bringing the opportunity to closure ratio to more that 1 out of 2.
 Won the first ever PACE program at Etisalat proving the teams capabilities and grooming to be the number-1 across the partner network in the UAE.

- Achieved over 15% new adds over the existing mobile base and over 27% revenue increase of fixed line base.
- Achieved taking the channel to the top spot winning the first ever PACE program of Etisalat with a huge margin.

As a part of the hunting team the KRA's include identifying and acquisitions of new business from non Reliance accounts with a minimum order value of INR 2.5 million. Following the entire sales cycle of identifying, qualifying, presales-presentation, proposal, negotiation and closure and SPIN sales methodologies. The job involves cross functional co-ordination with the solution, product and implementation teams apart from engagement with personnel at different hierarchy levels within the prospect organization. As a AGM handle the sales of diverse range of products and solutions like Dedicated Internet, MPLS - domestic and global, Data Centre solutions, complete range of voice solutions and over 30 different product and solution combinations. Emphasis is on customer experience while on-boarding, smooth handover after implementation and 1st bill collection to the farming team which then handles upsell and cross-sell within the account.

As a corporate sales head I handle a team of account managers and sales to listed corporate accounts. The product portfolio includes Networking Services - Internet leased lines, MPLS-domestic and global, Networking hardware and security products, IT services - Data centre, Hosting, Cloud solutions, System Integration, Security services, Managed services and VAS, Application services, Infrastructure management and network managed services.
Key deliverables are:
1) As a team lead develop, train, motivate and ensure that each member achieves targets on each product line and is aligned to the company’s vision.
2) Achieve new account acquisition targets quarter on quarter. On track towards achieving the assigned target of INR 120, 000, 000 (approx USD 2.5 million).
3) Achieve revenue targets from existing accounts and cross selling of products to the same. Handle revenue of INR 240, 000, 000 (approx USD 5 million).
4) Handle 2nd level of escalations on service issues, service delivery, other cross functional supports and products.
5) Maintain timely MIS on performances in sales, billing, collections and strategise / take decisions / seek support on corrective measures.

As a manager was heading a part of the enterprise sales team for sales of Fixed line voice and data, Wireless voice and data and postpaid mobile to the enterprise segment.
Successfully implemented new acquisition strategies and increased sales quarter on quarter.

Joined the company as a channel sales manager handling channel sales of postpaid mobiles to SME and corporate segment. Moved to the Enterprise team handling IT and ITES accounts for fixed line voice. Key deliverable included:
1) Handling multiple Channel partners, driving sales of postpaid mobiles and fixed line voice products.
2) Ensure partners met the RoI targets set.
3) New customer acquisition and reduction of churn.
4) Increase in the usage and revenue from existing customers.
5) Successfully implemented new acquisition, churn reduction and revenue increase strategies with over 80 percent growth in each.

As a head of prepaid distribution handled sales of prepaid mobiles in Tanzania.
Successfully implemented the payphone project aimed at liquidating recharge vouchers worth over USD 2 million.

Joined Reliance during the project stage as a senior executive - sales. Handled postpaid mobile sales and fixed line sales.
1) Part of the successful launch of Raliance India mobile sales.
2) Part of the successful launch of fixed line services and exceeded targets for the given territory month on month.
3) Promoted as a Territory sales Manager and handled prepaid sales in Madurai cluster.
4) As a cluster lead successfully launched prepaid mobile services in the Phase-3 towns across Madurai cluster in Tamilnadu, India.
5) Achieved record launch day/month sales in prepaid mobile.