Addigay Vasquez

• Oversaw end-to-end HR operations for 500+ employees across multiple Emirates,
ensuring compliance with UAE labor law and company policies.
• Streamlined HR processes and documentation, improving accuracy and turnaround time
for employee requests and reports.
• Introduced staff engagement and recognition programs that helped enhance retention
and morale across sites.
• Supported payroll and leave administration, ensuring timely, error-free processing and
transparent reporting.

• Facilitated onboarding and offboarding for over 300 EXPO staff, ensuring smooth
coordination with management and project teams.
• Prepared payroll and HR reports with complete accuracy and timeliness during peak
operational months.
• Supported visa processing, ticketing, and accommodation arrangements, contributing to
employee satisfaction and retention during the project.

• To recruit and hire all employees including Head of the Departments.
• Ensures all positions hold up to date job descriptions compiled by the relevant Department Heads.
• Responsible for maintaining a fully functioning Human Resources Department including employment, screening, referrals, personnel record keeping, compensation and benefits, work permits and visa processing.
• Reviews, authorize, approve requests related to Attendance for payroll posting.
• Available for staff at all levels to advise, counsel and assist with problems or queries.
• Encourages a good standard of employee conduct and behavior and coordinates disciplinary procedure when necessary.
• Coordinates, controls and inspects staff accommodation, ensuring the standard of cleanliness and comfort is maintained.
• Liaises with the Kitchen Team with regards to the Staff Cafeteria, particularly on the quality, variety and nutritious value of the food served.
• Maintains close contact with all Department Heads through departmental visits, serving as an advisor and internal consultant on employee relations issues.
• Coordinates and encourages sports and social activities on a regular basis.
• Ensures the publication of an employee’s newsletter on a regular basis and maintains lively and interesting staff notice boards.
• In the absence of a Training Manager is fully responsible for all training matters including orientation, skills training, cross training, off job sessions.
• Liaises with other Human R/Personnel Managers maintaining strong information links for better decision making.
• Ensures appraisals are carried out for every employee at least once every 12 months. Reviews all appraisals and follows up on development needs, if required.
• Carries out duty management shifts according to the rota established.

• Managed recruitment and onboarding for multiple hotel properties, helping build strong
pre-opening teams and ensuring compliance with company standards.
• Oversaw staff accommodation, welfare, and engagement initiatives that supported high
employee satisfaction and retention.
• Assisted in updating HR policies and preparing compliance documentation for audits and
internal reviews.

• Create, edit, and optimize online information of Hotel’s Terms and conditions, Contracted rates agreement and updates.
• Ensure that all information is correct and easily understood.
• Administer communications with contracting hotels for updates, promotions and offers.
• Manage company invoices, client and hotel payments records.
• Provide administrative support and reception services e.g. typing correspondence, maintain confidential records and office files, open and distribute mail, greet and assist visitors, answer phones and direct calls and respond to inquiries.

Type Emirates ID and Medical Application Forms.
Assists in Visa and Immigration process.
Controls deposits, sales and other finances of the branch
Compose, type routine correspondence and reports daily, weekly and monthly.
Provide excellent customer service.
Business administration tasks.

• Evaluate, assess and approve medical claims for collection of specific information needed for analysis while following procedures and policy rules.
• In collaboration with others, develop and maintain trackers and data systems necessary for projects and department functions, and develop programs for data analysis using Microsoft Excel.
• Highly skilled in coding and processing claim forms for payment ensuring all information is supplied for verification.
• Thorough understanding of medical terminology in relation to diagnoses and procedures.
• In-depth knowledge of verifying unrecognized characters and flags quality issues as they arise.
• Performed audit of randomly selected claims to ensure quality processing.