Project Manager (Networks)
Frontier Works Organisation-CP
مجموع سنوات الخبرة :14 years, 10 أشهر
- Leading country wide optical fiber network deployment and optimization drive for seamless provision of V2D services to clients, reporting directly to higher management.
- Part of Technical Board for Long Haul Fiber network planning / deployment.
- Managing a team of engineers, technicians and patrollers to ensure round-the-clock network availability.
- Forecasted and processed CapEx / OpEx budget approvals.
- Implemented cost effective optimization of Network Health through stringent planning, optical trace analysis and field maintenance mechanism.
- Planned and implemented a sustainable model incorporating Frugal Innovations (Incorporated efficient utilisation of HR, reduced Opex, indigineous and smart solutions with prime focus on Core functions)
- Ensured compliance with ITU-T standards/ regulatory parameters/ contracts in complex projects.
- Successfully coordinated with government departments in obtaining zoning permits and ROW.
- Revamped and streamlined proc/ fiber cable laying methodologies including pre-installation profiling of HDD Bores, reducing operational cost by 15%.
- Compiled complex fiber splicing diagrams and maintained updated As Builds.
- Executed PATs/ FATs of Fiber Deployments (using PMD, CD, OTDR trace and insertion loss analysis: EXFO) and physical inspections of duct-buried/ overhead installations.
- Facilitated communication between internal personnel, contractors and vendors for project cohesion.
- Accelerated fiber construction progress through active vendor management and resolved impediments through improvised ground solutions utilizing deep fiber construction knowledge.
- Procured and inspected stores/ equipment to ensure timely deliverance to project sites.
- Continually reviewed performance, budgets and project timelines through close liaison with concerned vendors/ contractors.
- Handled numerous projects simultaneously and maintained coordination with all stakeholders for timely culmination of tasks.
- Maintained GIS records of critical fiber installations (Garmin).
As aide to Project Manager, worked on various projects / Proof of Concepts (PoC) involving fiber, satcom and radio networks. Major achievements/ tasks are appended as under:-
- Datacom Network planning and configuration for large-scale deployments (RRs, MP-BGP VPNs, ISIS, OSPF, Layer 2 Tunnels, Access Network VLAN management, IP scheming over X16, X8, X3, X1, AR2200 Enterprise Grade Routers & S-series Campus Switches).
- OTN / DWDM / Optical Modem installations and operations.
- iDirect 5IF Hub Operations (DVB-S2, MF-TDMA, MCPC, SCPC Evolution & Infiniti Series Modems).
- Planned & Implemented network design for geographic redundancy b/w Satellite Hubs.
- Freq Planning / Link Budgeting / Site Surveys / Commissioning of VSATs & Access Nodes.
- Extension of Triple-Play services over Satcom (Fixed, COTP and Manpack terminals).
- Microwave Link installations/ configurations/ LOS & Fresnel Zone clearance
- VOIP deployments/ configurations / fault analysis.
- Audited VOIP networks and implemented security controls/ designed KMS for integration with SRTP.
- IP Cameras/ Backup power / Communication Earth Installations.
- Implemented remote OTDR testing from over 50 field locations using Layer 2 Tunnel and integrated access on a centralized NMS, limiting fortnightly transport and accommodation expenditures.
- Planned and implemented innovative network designs for extension of voice/ video services over V/UHF / Wide Band Network Radios.
- Configuration / installation of Private GSM/ 3G Network Consoles.
- Implemented SOPs/ policies to meet SLA & MTTR targets.
- Maintained tactical control of project budgets and timelines.
- Mentored and guided staff to enhance performance and exceed customer expectations.
- Imparted training to technical/ field maintenance manpower.
- Provided remote network support services to global franchises of 'Edible Arrangements'.
- Troubleshooting and resolving various network issues pertaining to LAN/ WAN/ DNS/ DHCP Server/ Port Forwarding etc.
- Collaboration with ISPs/ Clients/ Retailers, managing over 50 inbound calls per day.
- Resolved issues with proprietary software / POS terminals/ Network Devices on daily basis.
- Desktop and System Administration
- Promoted to Product specialist for our various mobile (Android, IoS) applications designed for Hospitality Clients.
- Played instrumental role in incorporating new designs/ features in proprietary mobile (Android, iOS) applications designed for Hospitality Clients (Hilton, Fairmont, Grand Hyatt, Wyndham, Marriott, Four Seasons, Ritz Carlton etc).
- Worked as focal point of contact for overseas clients in resolving technical issues and upholding remote training sessions.
- In addition to duties as product specialist, tackled emails/ inbound calls for network related issues faced at Hotel Business Centers on daily basis.
- Tested applications and troubleshoot the issues associated with the communicating servers/databases.
- Remotely managing products designed for Hotel Business Centers strewn worldwide.
- Network or product related problem diagnosis and troubleshooting to ensure quality deliverance to end users.
- Command line scripting to automate all network reports through LogMeIn Remote Access.
- Technical support for proprietary software & system administration (Gpedit, Regedit, Active Directory etc).
- Initiated various projects for support and development teams that resulted in successful on-field deployment.
- Maintained top level CSATs throughout service.
Personal Achievements;
-Cleared Probation within record two months.
- Technical Support Engineer of the Year 2011
1. Automated health checks/ real time alerts of deployed network devices(Servers, Workstations, Printers)
2. Resolved a long standing print spooler & billing bug, which helped retain contracts with several hotel chains
- Performed monitoring and analysis of KPIs (Access and Core Network).
- Presented daily, weekly and monthly analytical/ technical QoS Reports to Higher Management.
- Shadowed senior team members to learn all related jobs and tasks.
PTCL - PCM Hall
Hands on experience relating to the maintenance procedures of the Optical Fiber System and Core Transmission Networks including SDH and DWDM systems.
Courses: Information Security Management, Network Security, Blockchain and IoT Security, IS Evaluation and Auditing, Advanced Cryptography, Wireless Network Security and Advanced Cloud Computing Security.
Final Year Project • Packet Based Authentication System on Wimax Mac Layer (TEK freshness on each uplink and downlink)
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