Sr. Operation manager
YYY LTD
Total years of experience :18 years, 4 Months
Coach team members on their performance on a regular basis.
Deliver daily, monthly and bi-annual performance appraisal.
Use and promote Company recognition programs and understands the direct correlation between
recognition and retention.
Make sure that everything done accurately on time and with high quality.
Outsource campaign for a Medicare provider.
Store and location management.
Training and Financial responsibilities.
Junior sales agent for the first 6 months, then promoted to be Senior sales agent which included training new agents and responsible for interviews.