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Adel Alkhateeb, Sales Representatve

Adel Alkhateeb

Sales Representatve·Jawwi

Kuwait

Bachelor's degree, Business Administration

Work experience

Total years of experience: 7 years, 3 months

Sales Representatve

June 2020 - Present

Jawwi

As Salimiyah, Kuwait

June 2020 - Present

• Engage with customers to identfy their needs, provide productrecommendatons,
and ensure a high level of customer satsfacton

Company industry:
Telecommunications
Job role:
Sales

Customer Relationship Officer

March 2020 - Present

Jawi

Hawali, Kuwait

March 2020 - Present

Company industry:
Retail & Wholesale
Job role:
Sales

Operation Assistant.

January 2020 - Present

Jawwi

As Salimiyah, Kuwait

January 2020 - Present

Led daily customer service operations, ensuring high standards
of service quality and customer satisfaction.
Acted as a Team Leader, supervising customer interactions
and guiding team members to handle inquiries and issues
effectively.
Managed end-to-end customer experience, from initial
contact to after-sales follow-up.
Handled and resolved customer complaints professionally,
ensuring quick and effective solutions.
Monitored customer feedback and satisfaction levels,
implementing improvements to enhance overall performance.
Played a key role in sales activities, supporting the team in
achieving targets and increasing revenue.
Assisted in upselling and cross-selling products/services to
maximize sales opportunities.
Trained and supported team members on customer handling,
problem-solving, and sales techniques.
Coordinated with internal departments to resolve operational
issues and improve workflow efficiency.
Took ownership of customer care and problem-solving
processes, ensuring smooth operations and continuous
improvement.

Company industry:
Telecommunications
Job role:
Administration

Promoter

January 2019 - April 2019

Behbehani Motors Company

Hawali, Kuwait

January 2019 - April 2019

Company industry:
Automotive Dealership & Distributor
Job role:
Marketing and PR

Promoter

October 2018 - December 2018

Alghanim Industries

Hawali, Kuwait

October 2018 - December 2018

Company industry:
Retail & Wholesale
Job role:
Marketing and PR

Promoter

May 2018 - July 2018

Zain - Kuwait

Al Kuwait, Kuwait

May 2018 - July 2018

Company industry:
Telecommunications
Job role:
Marketing and PR

Education

Ascencia Business School College De Paris

July 2025

July 2025

Bachelor's degree, Business Administration

Kuwait

Business School College De Paris

July 2025

July 2025

Bachelor's degree, Business Administration

France

ascenca business school

January 2025

January 2025

Bachelor's degree, business administration

France

Skills

Microsoft office
Intermediate
Microsoft office
Intermediate
ADAPTABILITY
Intermediate
ADAPTABILITY
Intermediate
CALMNESS UNDER PRESSURE
Intermediate
CALMNESS UNDER PRESSURE
Intermediate
COMPUTER LITERACY
Intermediate
COMPUTER LITERACY
Intermediate
DECISION MAKING
Intermediate
DECISION MAKING
Intermediate
DETAIL ORIENTED
Intermediate
DETAIL ORIENTED
Intermediate
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
ORGANIZATIONAL SKILLS
Intermediate
ORGANIZATIONAL SKILLS
Intermediate
PROBLEM SOLVING
Intermediate
PROBLEM SOLVING
Intermediate
SALES
Intermediate
SALES
Intermediate
TEAMWORK
Intermediate
TEAMWORK
Intermediate

Social profiles

Languages

Arabic
Native Speaker
English
Intermediate

Hobbies

  • photograph and swimming