Adel Al Saeed Abd El Hameed Baih, Barista

Adel Al Saeed Abd El Hameed Baih

Barista

Starbucks

Lieu
Egypte - Le Caire
Éducation
Baccalauréat, hotel management
Expérience
13 years, 0 Mois

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Expériences professionnelles

Total des années d'expérience :13 years, 0 Mois

Barista à Starbucks
  • Egypte - Le Caire
  • Je travaille ici depuis juin 2017

Prepare all customers hot and cold beverage and food according to standard and in a short service time.
Take customer orders . Recommend extras and flavours to customer .maintain the work place in a good condition and clean

store manager à Tbs
  • Egypte - Le Caire
  • Je travaille ici depuis janvier 2019

To ensure the bakery products especially are made to recipe and in acceptable quality to use the suggestive selling skills with customers and make their sandwiches and collect their orders and collect cash and ensure all thrprocess is smoothly and stuck to company policy

call center representative à Vodafone - Egypt
  • Egypte - Le Caire
  • juillet 2018 à janvier 2019

To reply authorised persons calls in voda fone business account and to solve their problems in a short call

store manager à Kudu
  • Arabie Saoudite - Riyad
  • août 2017 à août 2018

To operate the store all over, manage inventory and stock , manage staff and their training manage all financial operation from point of sales and customer payments to collecting cash at the end of day

first assistant manager à brioche doree. restaurant and coffee​ shop
  • Egypte - Le Caire
  • janvier 2016 à mai 2017

managing the restaurant. assist the manager in running restaurant operation .maintaining reasonable stock .applying orders..achieving monthly sales target through up selling.suggestive selling..using staff to achieve the brand standards .managing staff schedule maintain high standard of cleaning and hygiene standards solving customer complain. .training new hired crew.check food and beverage quality.. sales forecasting..managing operation time.. fill in required paper works..applying spot inventory check. analysing goods short and over..managing restaurant budget and petty cash

assistant manager à burger king
  • Egypte - Le Caire
  • septembre 2014 à janvier 2016

preparing staff schedule..preparing attendance reports. .. ensuring food quality and service time ... continues staff training and updating staff knowledge .. ensuring cleanliness standards and hygiene rules .. contracting birthday parties..ensuring up selling and suggestive selling is applied by cashiers... achieving monthly target.fill in all required paper works relating to operation inspection food hygiene and so on. monitoring monthly b&l budget.. preparing financial reports ... daily and monthly inventory spot.

SUPERVISOR à MISHWAR+bona banana restaurant and coffee shop
  • Arabie Saoudite - Dammam
  • mars 2012 à août 2014

sales forecasting in order to make fresh processed food.monitorig staff performance. ensuring food quality. and speed of service. help customer in choosing their orders using suggestive silk strategy

supervisor à ocean fresh foods
  • Egypte - Le Caire
  • avril 2011 à octobre 2011

shift supervisor

barista à grand hyatt hotel
  • Egypte
  • juillet 2008 à janvier 2008

serving fresh hot and cold plates on royal boat. also desserts

waiter à grand cofee resturant
  • Egypte - Le Caire
  • janvier 2007 à mars 2007

handle and serve guests orders

Éducation

Baccalauréat, hotel management
  • à helwan university
  • juin 2009

hotel management graduate

Specialties & Skills

Fast Food
Communication Skills
Customer Service
English
english
solving problems
communication skills
M.S. office
stock inventory check and analysis
checking food and beverage quality
leadership
personality analysis
self motivation

Langues

Arabe
Expert
Anglais
Moyen

Formation et Diplômes

STEWARDING SKILLS (Formation)
Institut de formation:
A.H.L.A ASSOCIATION
Durée:
20 heures
FRONT OFFICE AND CUSTOMER SERVICE (Formation)
Institut de formation:
A.H.L.A ASSOCIATION
Durée:
20 heures

Loisirs

  • FOOTBALL