Barista
Starbucks
Total years of experience :13 years, 0 Months
Prepare all customers hot and cold beverage and food according to standard and in a short service time.
Take customer orders . Recommend extras and flavours to customer .maintain the work place in a good condition and clean
To ensure the bakery products especially are made to recipe and in acceptable quality to use the suggestive selling skills with customers and make their sandwiches and collect their orders and collect cash and ensure all thrprocess is smoothly and stuck to company policy
To reply authorised persons calls in voda fone business account and to solve their problems in a short call
To operate the store all over, manage inventory and stock , manage staff and their training manage all financial operation from point of sales and customer payments to collecting cash at the end of day
managing the restaurant. assist the manager in running restaurant operation .maintaining reasonable stock .applying orders..achieving monthly sales target through up selling.suggestive selling..using staff to achieve the brand standards .managing staff schedule maintain high standard of cleaning and hygiene standards solving customer complain. .training new hired crew.check food and beverage quality.. sales forecasting..managing operation time.. fill in required paper works..applying spot inventory check. analysing goods short and over..managing restaurant budget and petty cash
preparing staff schedule..preparing attendance reports. .. ensuring food quality and service time ... continues staff training and updating staff knowledge .. ensuring cleanliness standards and hygiene rules .. contracting birthday parties..ensuring up selling and suggestive selling is applied by cashiers... achieving monthly target.fill in all required paper works relating to operation inspection food hygiene and so on. monitoring monthly b&l budget.. preparing financial reports ... daily and monthly inventory spot.
sales forecasting in order to make fresh processed food.monitorig staff performance. ensuring food quality. and speed of service. help customer in choosing their orders using suggestive silk strategy
shift supervisor
serving fresh hot and cold plates on royal boat. also desserts
handle and serve guests orders
hotel management graduate