Customer Service Representative
G4s - United Arab Emirates
مجموع سنوات الخبرة :14 years, 4 أشهر
Customer service representative
Deal with governmental External offices such as Labor offices and Social insurance
Follow up on the daily office operation and social insurance status and issue regular reports as required of staff’s social insurance and work permit status.
Review, validates HR data base and issue regular staffing and headcount analysis as required.
Assists in scheduling a variety of meetings and employee events (e.g. Certified Employee In-processing, Teacher Orientation,
Retirement Workshop, applicant interviews, facilities use, etc.) for the purpose of meeting the needs of the department, District and
employees.
Communicates with other employees, departments, administrators, applicants and the public for the purpose of providing
information and assistance concerning employment, recruitment, transfers, personnel records, leaves. licenses, and related legal
requirements.
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Conducts, along with other HR Specialists, the certified employee orientation (e.g. introducing personnel, payroll, employment
benefits, policies, assisting with enrollment forms, etc.) for the purpose of ensuring employees are knowledgeable of current
practices and administrative processes as well as completion of forms.
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Coordinates the certified employment process (e.g. tracking of staff as compared to budget, processing applications, analyzing
transcripts, assisting teachers with licenses and endorsements, etc.) for the purpose of meeting district staffing requirements while
complying with established guidelines, ensuring other HR Specialists in work unit are doing same.
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Coordinates the activities of other HR specialists (certified) for the purpose of of ensuring all appropriate deadlines are met
effectively and efficiently.
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Develops a wide variety of written materials (e.g. letters, forms, procedures, brochures, pamphlets, etc.) for the purpose of
documenting activities, providing written reference, and/or conveying information.
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Ensures effective and appropriate policies and procedures are followed (e.g. processing of personnel actions, including new hires,
tranfers, promotions, termination, and completion of state reports) for the purpose of being timely, accurate, legal and meeting
organizational objectives.
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Evaluates the effectiveness of training sessions and programs for the purpose of determining whether changes need to be made to
ensure appropriate skills development.
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Interprets a variety of written materials (e.g. transcripts, references, employment records, education codes, employment regulations,
etc.) for the purpose of ensuring compliance with regulatory requirements.
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Monitors a variety of processes (e.g. application, eligibility, certifications, etc.) for the purpose of ensuring efficient processing of
applicants and employees in addressing position requirements and adhering to legal and/or administrative requirements.
ليسانس أداب قسم اللغه الإنجليزيه