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Adel Eddin, CTO/chief technology officer

Adel Eddin

CTO/chief technology officer·Emporos Systems Corp

United States

Master's degree, MBA

Work experience

Total years of experience: 33 years, 11 months

CTO/chief technology officer

July 2014 - Present

Emporos Systems Corp

United States

July 2014 - Present

Lead Mobile Development Architect/Supplier

March 2014 - July 2014

DEW

United States

March 2014 - July 2014

South Carolina Department of Employment and Workforce (MAR 2014 - JULY 2014)
Role: Build an Unemployment benefit pre-file payment system and integrate existing solution with an IPhone App.
Key accomplishments:
•Releases the IPhone App in under 2 months.( http://www.wfxg.com/story/25322145/sc-unemployed-can-file-claims-for-benefits-via-app)
•Incorporated the new system with existing filing and payments system as well as with SCBOS and other state and federal systems.

Company industry:
Public Administration
Job role:
Information Technology

Genesys CTI Lead/Team Lead/Product Owner

March 2012 - July 2014

Discover Home loans

United States

March 2012 - July 2014

Responsible for Discover Home Loan CTI desktop and softphone applications and call center operations tools and services, calls routing, and data/stat collections from Genesys CTI suite (versions 7.6 and 8.1 of Genesys).

Company industry:
Banking
Job role:
Information Technology

Chief Information Officer (CIO), Senior Development Manager, and Lead OPC and SCADA Architect

June 2007 - March 2012

Advance Database Research and Development Corporation

United States

June 2007 - March 2012

Company industry:
IT Services
Job role:
Information Technology

Program Manager/Senior Architect/Development Team Lead

April 2004 - June 2007

UNISYS Corporation

United States

April 2004 - June 2007

Managed InfoImage enhancements projects using on-shore and off-shore development model. Also, managed number of successful releases and large custom implementations and deployments of InfoImage.

Company industry:
IT Services
Job role:
Information Technology

Senior Development Architect/Development Manager/RF Development Lead

December 2002 - April 2004

V3Systems

United States

December 2002 - April 2004

Managed the development of requirements and facilitated the analysis of business concepts, problems, solution alternatives, and defined and presented recommendations using automated systems and processes pertaining to RFID and handheld scanners used in client’s warehouses. Also, led the development team in producing world class warehouse management software using Microsoft technologies and languages.

Company industry:
IT Services
Job role:
Information Technology

Vice President

September 1997 - December 2002

Bank of America

United States

September 1997 - December 2002

Managed the design, development, and implementation of an automation solution pertaining to commercial asset management, case tracking, and case management. Also, performed lead development role in the organization and implementation of software and hardware solutions to move IVR/VRU volumes from a legacy VRU/IVR to a new “Windows Based” platform.

Company industry:
Banking
Job role:
Information Technology

Instructor/Associate Lecturer

August 1998 - December 2001

Central Piedmont Community College

United States

August 1998 - December 2001

This was a part time engagement with Central Piedmont Community College (CPCC) that was extended for almost five years because of the large turnout for my sections. I was the instructor for the following courses: C programming (course number: CSC 133), C++ programming (course number: CSC 134), and Advance Visual Basic programming (course number: CSC 239).

Accomplishments included:
* Had large number of students wanting to join my sections because of the great rapport I had with students and my knowledge of the subject matter I was teaching, also, my delivery skills.

Company industry:
Primary, Prep, & Secondary School
Job role:
Teaching and Academics

Windows NT Blue Escalations

April 1991 - May 1996

Microsoft Corporation

United States

April 1991 - May 1996

As a lead escalation officer in the Windows NT debugging team (blue screens), my responsibilities included debugging and identifying operating system problems.

Accomplishments included:
* Identifying issues with core kernel code through reviewing developer’s code.
* Development and support for FoxPro 2.6 for SCO XENIX.
* Supported all MICROSOFT operating systems and hardware.

Company industry:
IT Services
Job role:
Information Technology

Education

Queens University of Charlotte

January 1996

January 1996

Master's degree, MBA

United States

Concluded my studies in 1997. Did not complete the program.

University of North Carolina at Charlotte

May 1995

May 1995

Bachelor's degree, Computer Science

United States

GPA (point): 2.6 out of 4

GPA (point): 2.6 out of 4

Senior Project: AI Simulation of smart switches and redundancy systems using AI models

University of North Carolina at Charlotte

May 1992

May 1992

Bachelor's degree, Economics and International Finance

United States

GPA (point): 2.4 out of 4

GPA (point): 2.4 out of 4

Senior Project: Currency and exchange rates.

Skills

SCADA
Expert
SCADA
Expert
Team Management
Expert
Team Management
Expert
Development Programs
Expert
Development Programs
Expert
IT Management
Expert
IT Management
Expert
PLC
Expert
PLC
Expert
Six Sigma Lean training (Green Belt, Unisys University)
Expert
Six Sigma Lean training (Green Belt, Unisys University)
Expert
Windows NT, Windows 2000, Windows XP, Windows Servers 2003/2003 R2/2008/ 2008 R2, MS-DOS.
Expert
Windows NT, Windows 2000, Windows XP, Windows Servers 2003/2003 R2/2008/ 2008 R2, MS-DOS.
Expert
Oracle
Expert
Oracle
Expert
Unisys RUP (known as URUP) Project Estimation (Unisys University)
Expert
Unisys RUP (known as URUP) Project Estimation (Unisys University)
Expert
Microsoft Exchange Server
Expert
Microsoft Exchange Server
Expert
RUP Project Management (Rational Rose, IBM training and certificate)
Expert
RUP Project Management (Rational Rose, IBM training and certificate)
Expert
Microsoft Project
Expert
Microsoft Project
Expert
SQL Server
Expert
SQL Server
Expert
Rational Tools (ClearCase, ClearQuest, RequestPro)
Expert
Rational Tools (ClearCase, ClearQuest, RequestPro)
Expert
TOGAF
Expert
TOGAF
Expert
Microsoft Office
Expert
Microsoft Office
Expert
Sagent
Intermediate
Sagent
Intermediate
SCADA
Expert
SCADA
Expert
Team Management
Expert
Team Management
Expert
Development Programs
Expert
Development Programs
Expert
IT Management
Expert
IT Management
Expert
PLC
Expert
PLC
Expert

Languages

Arabic
Expert
English
Expert
Spanish
Beginner

Memberships

IEEE

Member

June 2007

ACM

Member

April 2007

Training and Certifications

Certifications
Certificate of Completion of introduction of Rational Rose/C++
Mar 2005 - Apr 2005
RUP/URUP
Sep 2006 - Dec 2006
BOA certificate of compl
Six Segma Lean
Apr 1998 - Feb 2001