Adel Hassan, Chief Technology Officer

Adel Hassan

Chief Technology Officer

The National Bank

Location
Palestine
Education
Doctorate, Information Technology
Experience
23 years, 6 Months

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Work Experience

Total years of experience :23 years, 6 Months

Chief Technology Officer at The National Bank
  • Palestine - Ramallah and Al Bireh
  • My current job since January 2020

Develop, implement, manage and review the company’s
digital strategy in line with organizational values, business
objectives and priorities
• Effective members of Digital Applications & Channels
teams.
• Responsible for providing strategic leadership in client
business applications, IT infrastructure, databases,
storage, risk management, enterprise security
governance, security operations management, incident
response, telecommunications and web applications.
• Team leader of digital transformation DT, CX and UX
initiatives of The National Bank - TNB.
• Drive digital innovation and serve as a cross-functional
change agent across the organization
• Set and implement digital strategy by working with cross-
functional partners to map and transition traditional
processes to digital ones
• Be a digital evangelist, championing the use of digital
technology and practices to engender a digital mindset
from the top down
• Ensure collaboration, knowledge sharing, and digital best
practices between partners and colleagues to help embed
a robust digital ecosystem
• Measure ROI on digital projects, fine-tuning approaches
as needed to ensure we're investing in the right tools.

IT Manager at Bank of Palestine
  • Palestine - Ramallah and Al Bireh
  • November 2015 to October 2019

Participate in implementing core banking system
modules and interfaces such as ERP, compliance, loan
origination, customer onboarding, profiling, collection
system, and CRM.
• Participate in implementing of new card management
system CMS ATM switch, instant issuing project using
data guard, 3d secure by Visa and Master Card.
• Member of the team in implementing all bank Omni-
Channels such as internet banking IBS, mobile banking
MBS, Call center, USSD, IVR, E-commerce, and e-wallet.

IT Manager at Cairo Amman Bank
  • Palestine - Ramallah and Al Bireh
  • March 2004 to November 2015

The central role is to plan, organize, and manage staff and
overall IT operations (System, Network, and Security,
Databases, Datacenters, and IT Help desk).
• Ensure the stable operation of the organization is IT
infrastructure. This is includes developing, maintaining,
supporting, and optimizing key functional areas,
particularly network infrastructure, server
infrastructure, data communications, Database, security,
and telecommunications systems.
• The Infrastructure Manager will also schedule and direct
activities to resolve hardware and software problems in a
timely and accurate fashion.
• Project manager for Power redundancy project in Main
and DR site.
• Oversees and Manage Disaster Recovery site, DRP/DRS
• IT representative of business continuity planning, BCP
• Participate in Temenos T24 core banking implementation
form infrastructure side “OS, DB, Middleware, Network, ”
in addition to reviewing all bank BRD & FSD Core Banking
documents for CAB Palestine branch and Al SAFA Bank.
• Implementation of ISO 27013 combined ISO 27001 and
ISO 20000.
• Day-to-day direction and management of enterprise
security Operations.

System Engineer at Astra
  • Jordan - Amman
  • September 2000 to March 2004

Construction, Palestine
• My involvement included the Insurance of Implementing
and deploying the Electrical design for the project.
• Assisted in the finishing of the bill of quantity to be
assigned and to hand over of all system (Computer Center
and Data & Communication System Power System
Lighting System, Telephone System, Fire Alarm System,
Public Address System, SMATV/MATV System, and CCTV
system) for the project.

Education

Doctorate, Information Technology
  • at Arab American University
  • October 2019

Engineering ITE, from Arab American, Al Quds, and Hebron Polytechnic universities (Alliance), expected to

Master's degree, Information Technology
  • at Arab American University
  • January 2019

Engineering ITE, from Arab American, Al Quds, and Hebron Polytechnic universities (Alliance), expected to

Bachelor's degree, Electrical Engineering
  • at Birzeit University
  • January 2000

Specialties & Skills

Managerial Experience
IT Strategy
Security Infrastructure
IT Service Management
IT Operations
CHANGE MANAGEMENT
CUSTOMER RELATIONS
DATABASE ADMINISTRATION
FUNCTIONAL
INNOVATIVE
INSURANCE
LEADERSHIP
LIGHTING
NETSCAPE ENTERPRISE SERVER

Languages

Arabic
Native Speaker
English
Expert

Training and Certifications

CEH (Certificate)
Date Attended:
January 2019
PMP (Training)
Training Institute:
Expert Center
Date Attended:
January 2019
ITIL (Certificate)
Date Attended:
January 2018
ISO 27001 (Certificate)
Date Attended:
May 2013

Hobbies

  • • Reading, IT and CS. • Writing IT articles.