Regional Sales Operations Manager
Nazih Group LLC
مجموع سنوات الخبرة :10 years, 11 أشهر
Setting and improving sales goals through daily guidance to Area managers.
Efficiently managing staff schedules to match customer demand, reducing labor costs.
Analyzing inventory thoroughly to prevent losses and maintain optimal stock levels.
Developing performance improvement plans with incremental goals to meet sales metrics.
Collaborating with the COO to create recognition programs and enhance employee policies.
Playing a key role in opening new stores and acquiring outlets in various markets.
Training and developing new managers to uphold operational and sales excellence.
Inventory Management:
Oversee precise tracking and control of inventory levels, ensuring optimal stock levels while minimizing excess.
Stock Replenishment:
Coordinate stock replenishment activities, including forecasting, ordering, and receiving products to maintain a consistent supply.
Quality Control:
Implement quality control measures to ensure product integrity and condition, promptly addressing any issues.
Inventory Auditing:
Conduct regular audits to verify inventory accuracy and efficiently resolve discrepancies.
Data Analysis:
Utilize inventory data to analyze trends, identify areas for improvement, and make informed decisions regarding stock levels and orders.
Vendor Communication:
Effectively communicate with suppliers to negotiate terms, monitor delivery schedules, and resolve supply-related issues.
Operational Management:
Oversee day-to-day mall operations, ensuring a safe, clean, and well-maintained environment for shoppers and tenants.
Tenant Relations:
Cultivate positive relationships with tenants, addressing their concerns, and ensuring adherence to lease agreements.
Financial Management:
Manage the mall's budget, monitor expenses, and maximize revenue through tenant leasing, promotions, and marketing initiatives.
Security and Safety:
Establish and maintain security protocols and safety measures to safeguard shoppers, tenants, and mall assets.
Marketing and Promotion:
Develop and execute marketing strategies and promotional events to attract shoppers, increase foot traffic, and elevate the mall's brand image.
Customer Service:
Deliver exceptional customer service by addressing shopper inquiries, resolving complaints, and enhancing the overall shopping experience within the mall.
Sales and Revenue Responsibility: Achieve and exceed sales targets, analyze performance data, and develop strategies to boost store revenue.
Staff Management: Recruit, train, supervise, and motivate employees, ensuring a productive and customer-focused team.
Inventory Control: Manage inventory levels, including ordering, receiving, and monitoring stock to optimize product availability and minimize loss.
Customer Service Excellence: Foster a customer-centric culture, resolving customer issues promptly, and maintaining a welcoming shopping atmosphere.
Visual Merchandising: Oversee store layout and product displays to maximize customer engagement and sales.
Financial Management: Develop and adhere to the store budget, monitor expenses, and report on financial performance to ensure profitability.
Operations and Compliance: Enforce company policies and safety regulations, while efficiently managing day-to-day store operations to ensure smooth and efficient functioning.
Drive Sales and Revenue Growth: Establish and meet sales targets, analyze performance, and devise strategies to boost store revenue.
Prioritize Customer Service: Ensure top-notch customer service by training and supervising staff, resolving customer concerns, and maintaining an inviting shopping atmosphere.
Oversee Inventory Management: Manage inventory control, covering stock levels, ordering, and loss prevention to optimize product availability.
Manage Visual Merchandising: Oversee store layouts and product displays to attract and engage customers, enhancing their shopping experience.
Lead Staff Management: Recruit, train, and schedule employees, offering leadership and guidance to foster a motivated and efficient team.
Handle Financial Management: Control the store's budget, monitor expenses, and report on financial performance to attain profitability goals.
Ensure Compliance and Operations: Guarantee adherence to company policies, including safety regulations, and effectively manage day-to-day store operations.