event and andvertising coordinator
team work advertising and event company
مجموع سنوات الخبرة :21 years, 11 أشهر
Organized, booked and managed events & exhibitions, Promotions, product launch etc.
Sourced out advertisers for the magazine.
Client servicing - managed new and existing clients.
Handled BTL collaterals for different clients
Booking / casting of models for exhibitions, photo shoots & TVC
Act as consultant to the client .
Arranging and conducting presentations for key customers, while working closely with consultant to specify our services and products.
Successfully managed daily marketing operations and developed preferred vendors- for development of marketing collaterals.
Handled clients like Big Camel, Dry Space, Icon Seven, Life Plus insurance company, etc and acted as the company interface with the client.
Provided marketing intelligence - guard books on competition activities and BTL promos to sales department
Contact promising client .
Act as consultant to the client .
Arranging and conducting presentations for key customers, while working closely with consultant to specify our services and products.
Successfully managed daily marketing operations and developed preferred vendors- for development of marketing collaterals.
Handled clients like Concept Media, Brandon, Market Buzz, Continental etc and acted as the company interface with the client.
Provided marketing intelligence - guard books on competition activities and BTL promos to sales department
Contact promising client and book appointment for sale team
Manage diaries for sales department
Manage customer expectations.
Act as interface between operational staffs and suppliers.
Ensure all incidents logged by customers are attended.
Ensure customer requests and issues are attended to accordingly per (Service Level Agreement).
Maintain regular contact / rapport in understanding and anticipating customers’
requirements.
Monitor delivery schedule and coordinate with operational staffs to ensure on-time deliveries.
Monitor and analyze problems and resolutions.
Establish and maintain procedures on operational control for individual customers.
Participate in improvement initiatives/activities.
Handle customer complaints of moderate complexity to ensure Total Customer Satisfaction.
Serve as liaison between staff and upper management by keeping communication channels open and forestalling potential problems.
Arranged and organized recruitment and training programs for employees this in turn assists & motivates the sales and marketing team to achieve maximum productivity.
Developed a sound marketing information database to support marketing decisions by collecting market, competitor and business environment information