Adelaide joseph, event and andvertising coordinator

Adelaide joseph

event and andvertising coordinator

team work advertising and event company

Lieu
Émirats Arabes Unis - Dubaï
Éducation
Diplôme,
Expérience
21 years, 10 Mois

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Expériences professionnelles

Total des années d'expérience :21 years, 10 Mois

event and andvertising coordinator à team work advertising and event company
  • Autre
  • Je travaille ici depuis septembre 2008

Organized, booked and managed events & exhibitions, Promotions, product launch etc.
Sourced out advertisers for the magazine.
Client servicing - managed new and existing clients.
Handled BTL collaterals for different clients
Booking / casting of models for exhibitions, photo shoots & TVC

Senor Client Servicing Executive à ASCENT ADVERTISING AGENCY
  • Émirats Arabes Unis - Dubaï
  • Je travaille ici depuis juillet 2012

Act as consultant to the client .
Arranging and conducting presentations for key customers, while working closely with consultant to specify our services and products.
Successfully managed daily marketing operations and developed preferred vendors- for development of marketing collaterals.
Handled clients like Big Camel, Dry Space, Icon Seven, Life Plus insurance company, etc and acted as the company interface with the client.
Provided marketing intelligence - guard books on competition activities and BTL promos to sales department
Contact promising client .

acount executive à vistas advertising
  • Autre
  • juin 2007 à juin 2008

Act as consultant to the client .
Arranging and conducting presentations for key customers, while working closely with consultant to specify our services and products.
Successfully managed daily marketing operations and developed preferred vendors- for development of marketing collaterals.
Handled clients like Concept Media, Brandon, Market Buzz, Continental etc and acted as the company interface with the client.
Provided marketing intelligence - guard books on competition activities and BTL promos to sales department
Contact promising client and book appointment for sale team
Manage diaries for sales department

costomer srevice executive à jumeirah groups of companies
  • Autre
  • mai 2005 à mai 2007

Manage customer expectations.
Act as interface between operational staffs and suppliers.
Ensure all incidents logged by customers are attended.
Ensure customer requests and issues are attended to accordingly per (Service Level Agreement).
Maintain regular contact / rapport in understanding and anticipating customers’
requirements.
Monitor delivery schedule and coordinate with operational staffs to ensure on-time deliveries.
Monitor and analyze problems and resolutions.
Establish and maintain procedures on operational control for individual customers.
Participate in improvement initiatives/activities.
Handle customer complaints of moderate complexity to ensure Total Customer Satisfaction.

adminisrtation assistant à world holiday resort and hotels
  • Autre
  • janvier 2002 à décembre 2004

Serve as liaison between staff and upper management by keeping communication channels open and forestalling potential problems.
Arranged and organized recruitment and training programs for employees this in turn assists & motivates the sales and marketing team to achieve maximum productivity.
Developed a sound marketing information database to support marketing decisions by collecting market, competitor and business environment information

Éducation

Diplôme,
  • à calile
  • novembre 1999

Specialties & Skills

Client Service
Negotiation
Venue Selection
Creative Input
marketing and communication skills
computer
negotiation skills
social media
event management

Langues

Anglais
Expert

Adhésions

world scout movement kenya
  • scout leader
  • May 1999

Formation et Diplômes

diploma (Certificat)
Date de la formation:
September 1999
Valide jusqu'à:
November 2001
Diploma, Human Resource Management (Certificat)
Date de la formation:
July 2005
Valide jusqu'à:
July 2007
certificates (Certificat)
Date de la formation:
June 2006
Valide jusqu'à:
July 2007