Dalia El-Demsis

- Provided administrative support including logistics coordination, event planning, supply management and budget tracking providing analyzed reports and identified opportunities for cost reduction
-Coordinated and organized calendar, flight schedules, bookings and expense reimbursements for both domestic and international travel for 5 members of company senior leadership.
-Ensured timely preparation and execution of documents and confidential file management.
-Managed office move including identifying new office space options, and slashed office expenditures by 150k by negotiating for cheaper supply contracts, leading the design plans overseeing relocation and set-up in new office space.
-Updated recruiting and on-boarding procedures including first 90-day performance feedback and progress tracking.
-Handled customer correspondence, including directing inbound telephone calls, data processing and record-keeping
-Provided clerical support to other departments, and built strong relationships with company employees to streamline communication and resolve issues efficiently in a timely manner

Successfully managed a sales team of several people to meet and achieve sales goals.
• Cooperated with recruiting and Succeeded to Interview and pick smart consultant to achieve our team goals.
• Monitored the performance of sales team members and worked to increase team morale and motivation.
• Worked to ensure a neat and attractive sales environment, and assisted in the setup of visual displays.
• Created powerful sale strategies resulting in an increase in sales.
• Maintained up-to-date knowledge of all new real estate projects.

• Managed sales employees and counseled employees based on their professional growth and productivity.
• Researched competition and developed strategies to stand out as a company against competitors.
• Presented sales, revenue, and reports to management teams.
• Interviewed and hired the best consultant who can achieve goals for the company.
• provided sales training to the new joiners and kept monitoring.
• Attended consultant meetings with Customers to provide the best answering and help closing deals.
• Achieved Company Targets by following new strategies of Sales with the team.

• Brought forth an energetic attitude and a positive team spirit.
• Welcomed Passengers with a smile.
• Write reports before and after landing evaluating aircraft equipment and conditions plus reporting Flight Deck with Loading.
• Took necessary measures to maximize passenger safety and comfort during unusual flight circumstances.
• Always ensured access to escape exits.
• Complied with all rules of conduct.
• Remained committed to complete customer satisfaction.
• Communicated with passengers, individually and via intercom to ensure passenger safety and satisfaction.

• Brought forth excellent customer service skills and a commitment to customer satisfaction with new customer development.
• Helped to increase customer return rates by providing excellent customer service at all times.
• Communicated effectively with colleagues and superiors.
• Discussed promotions, products, and anything pertaining to better and more satisfactory service for the customer.
• Accurately verified information and updated information databases as necessary.
• Redirected calls as needed and worked with my Manager to address any outstanding issues or concerns.
• Settled any customer disputes in a professional and pleasant manner

• Led recruitment efforts and training of new employees.
• Successfully handled visual merchandising and worked to promote company vision.
• Remained informed and up to date on the current available products and offerings.
• Worked to ensure a neat and attractive sales environment, and assisted in the setup of showroom displays.
• Answered all customer queries with friendliness and expertise.
• Led the team and kept observing for promoting and achieving store success.
• Encouraged employees to do their best, and increased store productivity
immensely.
• Worked to provide satisfying buying experiences for all visitors and customers.

• Presented a TV. show called Living room.
• Prepared and arranged Program Show with Value Content to the Audience.
• Cooperated with the Director, Cameraman, and all the team with clear communication skills to assure that the show shot perfectly with the right goals.
• Welcomed all my guests in a very professional Manner and shot the right Interview questions.

• Scheduled events and created and maintained the office calendar.
• Handled payments and filed all financial transactions and receipts.
• Maintained work logs for office employees.
• Assisted Miss Lamis with any Multitask for preparing the Air show.
• Greeted visitors, checked them in and out, and answered all questions and inquiries.
• Answered phones and delivered important messages to Miss Lames ElHadidi.
• Gathered And Prepared News Content from the Middle East News Agency for the TV life show.